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            Business ProfileWhitlock Automotive

            Auto Repair

            Contact Information

            3996 E Highway 290

            Dripping Springs, TX 78620-4205

            Visit Website
            (512) 858-2796

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            3996 E Highway 290, Dripping Springs, TX 78620-4205
            BBB File Opened:
            3/6/2020
            Years in Business:
            7
            Business Started:
            11/1/2016
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Ms. Heidi Whitlock, Co-Owner
            • Mr. Jamey Whitlock, Owner
            Contact Information

            Principal

            • Ms. Heidi Whitlock, Co-Owner

            Customer Contact

            • Ms. Heidi Whitlock, Co-Owner
            • Mr. Jamey Whitlock, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Joe B

            07/19/2021

            Truck still not feeling right. Dont have time to drop my truck off at the shop again for the fourth time. 1st , they replaced new parts with new parts. Then they let the truck go out the door, and after I caught that because the truck felt like ****, they wanted to re-schedule me. I brought it back to them . Then, they replaced those new parts with parts that dont match what I originally gave them. My truck is making sounds it was not making before I dropped it off. The front left feels and sounds bad-clunking sound. I dont have time to drop my truck off for a fifth time. It is my daily for kids school daycare and my job. At $4500 I cant believe my truck feels this bad. The * did reach out- but only after I left a bad review.Update havent use my four-wheel-drive since I got my truck back from them. And now when I break with four-wheel-drive on it makes a bunch of noise. So Im gonna have to bring my truck back to them for fifth time. Dont use this shop there are lots of others around.

            Whitlock Automotive Response

            07/21/2021

            We are hoping to have all issues resolved and ****************** back on the road safely. We are as frustrated as he is that it has taken multiple visits and will do everything we need to do to make sure his truck is repaired.

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