Business ProfileforPros PM - Property Management

Absolutely the WORST properly management company! Avoid at all costs. They do not at all care about the tenant and do not hold the landlord accountable at all. There were toxins in the backyard from standing water from damaged sprinklers that almost killed my puppy - who got into it before we knew what it was. Told the property management company and their response was to tell me to buy my own fencing to keep my dog out of the area. Called them again over the course of the next couple of months asking them to test the soil as you could see it was green and moldy. They refused. Reported two bunnies that subsequently died in the area. They continued to ignore me for months. Finally when I called the city they sent someone out to place paving stones over part of the area. They’re not placed correctly and are uneven and not secured. Trying to cover up vs fix the issue before new tenants moved in as I was forced to leave because of this. Subsequently my puppy almost died during her spay procedure due to clotting issues directly linked to the bacteria in the yard. Needless to say these heartless irresponsible people are the absolute worst. It also took months to just set up a doorbell. They ignore or cancel maintenance requests and then claim it was an accident when in reality one of the employees said the landlord was refusing to fix the issue despite being notified. Just awful. Should not be in business.

Annabel, our response is the same as it was to your previous review regarding our company. We are sorry you are dissatisfied with your experience. The ownership did approve a repair to the drainage issue from water overflow in the side yard - there was never any confirmation to support claims of toxic waste coming up from the ground. We are only able to complete repair requests as authorized by the ownership. We wish you and your family all the best.