Reviews

Review Details

• Review fromTaylor W

  Date: 06/11/2025

  1 star
  My mother tried to purchase a vehicle here, but was given the run-around for over a week. For some reason they refused to even provide her a price over the phone/email, and told her she would have to come in person to get a quote. These people are insane. Entire purchases are made now days without ever visiting a dealership, yet these fools can't even manage to provide you the price. She went to another honda dealership and received appropriate modern day service, without the games. Don't waste your time with these clowns at Honda of Denton.

  Honda of Denton

  Date: 06/17/2025

  Honda of Denton would like to speak with the customer but the customer is not identified, and the review is by a relative of the customer. ********************** did attempt to reach out to a name in its database that matched the reviewer but was unsuccessful in doing so.Vehicle pricing is available on our website.

• Review fromStacy P

  Date: 07/15/2024

  1 star
  I leased a car on Memorial Day weekend. It's now July 15. Every week I've asked for a copy of my contract. I still don't have it. There were originally three errors in it and I had to sign three different versions. At this point this feels very shady. **************** is terrible. Sales, Finance, and the ****************** have all been disappointing over the years. I've had 5 Hondas and may buy a 6th but I definitely will not use Honda of Denton.

  Honda of Denton

  Date: 07/24/2024

  This has been resolved and the customer has requested that this review be removed.

• Review fromMohit S

  Date: 07/13/2024

  1 star
  Please do not buy car from this dealership , worst experiance on service, completetely runied my daughter first car experiance even with just 400 miles on car and in ******** as I went for first service , and my AC was not working , even at service desk they person was very rude and after checking told there is some wire damage it is now covered in warranty and it some rodent damage even when I have been tried to say check it , they aimply refused and when I asked how they can be confident and how much it will to fix it , they told just to diagnose it will cost 300 $ which is non refundable. very rude and unproffesional behavior , how come they even deny warranty when they even have fully diagnosed it.

  Honda of Denton

  Date: 07/18/2024

  We do not have a record of this visit with us in service and the last visit to sales was in 2021.

• Review fromAngelica T

  Date: 10/24/2023

  1 star
  Im very disappointed with the lack of communication from the service department. On June 1, 2023 I was REQUIRED to pay for a part that wouldnt be ordered unless I paid for it up front (almost $2700). It took almost 5 months to receive the part but I wasnt notified until I asked if the part had been received. Now my car is being repaired but I dont get any updates unless I ASK for an update and its very vague! It seems as they dont care about customer service since they KNOW they will get my money either way because my vehicle wont survive without the repairs being done!

  Honda of Denton

  Date: 07/24/2024

  We're sorry to hear that you had such a negative experience with us. Please reach out to us at ************** so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

• Review fromRay R

  Date: 09/21/2023

  1 star
  Dealt with salesman Buddha or Buda think and Sales Manager, *****. Online advertised MSRP of $32K discounted to Dealer Price of $31K somehow became a an MSRP of $33K despite being unable to show me . That was issue number one, false or bait advertising, take your pick. Then they tried to tell me the $4,797.00 in fees for the Appearance Package were mandatory because they were already on the car. Thats right, floor mats, a cargo mat, wheel locks, and window tint will cost you $4,797.00 which suspiciously is the EXACT amount another attempted customer in the ****** reviews said they were told was mandatory on the Civic they wanted about 8 months prior to my experience. Overall dishonest and misleading. Could not recommend less.

  Honda of Denton

  Date: 09/22/2023

  There was an actual error on our website not caused by Honda of Denton. We do have the records to support this. However, we attempted to contact the customer via phone, text, and e-mail in order to satisfactorily resolve the matter, and have not received a response.

• Review fromShenyesa H

  Date: 09/12/2023

  1 star
  If I can give zero stars, I absolutely would! Purchased a vehicle from them used August 10, 2023. The vehicle completely went out September 10, 2023. When I purchased the vehicle I asked specifically if there was a warranty I was told it wasnt it wasnt which I understood. As ****** proceeded with the paperwork towards the end, he did suddenly mention one of the paperwork as being a warranty for transmission and engineat that point my ears perked up and I stated to him so there is a warranty. He responded by saying yes this one comes with it! I found out the warranty did not come with it. It was an additive which cost me $2000 in which if Im not mistaken, he received a commission. Coincidentally, the vehicle has transmission problems. When I called yesterday to remedy the situation, I then found out my car cant get worked on at the moment until they correct the mistake. I was very irritated at the moment when I found it out, but was somewhat relieved because the warranty I was tricked into covered that. The auto shop where I had my vehicle towed called me this morning and told me the warranty company told them to stop working on the vehicle because technically, I wasnt covered. What I found out happened was that ****** didnt send off the proper paperwork in order for me to have what I needed to get my vehicle worked on. So not only did he place the warranty with my purchase, which somewhat worked out in my favor because I end up having a problem in that area , my car cant get worked on at the moment until they correct the mistake. I would be very leery and cautious doing business with them. I am now seeking legal counsel!

  Honda of Denton

  Date: 09/22/2023

  Honda of Denton has reached out to this customer and is in process of satisfactorily resolving this matter. The customer has agreed to remove this review thereupon.