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Find a Location

Texas Drive Auto Dealer has 1 locations, listed below.

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    Business ProfileforTexas Drive Auto Dealer

    Used Car Dealers

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Dallas, TX 75220-1341
    BBB File Opened:
    11/19/2013
    Hours of Operation

    Primary

    M:
    10:00 AM - 6:00 PM
    T:
    10:00 AM - 6:00 PM
    W:
    10:00 AM - 6:00 PM
    Th:
    10:00 AM - 6:00 PM
    F:
    10:00 AM - 6:00 PM
    Sa:
    10:00 AM - 5:30 PM
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 5/25 I purchased a 2014 ****** Pathfinder for $10k and I was told there was no issues with it, that there was no accident history, and that it was in good working mechanical order. 5 days later on 5/30 Im at ******************* dealership being told its going to cost me $7k for a new transmission. ****** said the transmission was severely slipping and there was a serious transfer case leak. I called asking that Texas Drive Auto at least pay for half the repairs since it was less than a week since I left the lot. I trusted that they didnt know about it and that they would offer to at least pay something as an act of good faith.Unfortunately, they said all their cars are sold as is and it was my problem now. They would not pay a cent of the profits they made off of me to help get me back on the road no matter how much I begged.I had a couple of conversations with an employee named ****. Hes the one who sold me the vehicle. He claimed that he spoke to his boss, the mysterious owner of the business, and that he was adamant that these cars were sold as is and that used cars are risky and you never know what youre gonna get since they buy them at auction in Lewisville. He would not let me speak to the owner or give me his contact info. Texas Drive Auto has made no effort whatsoever to help my situation, apologize for the defective car, or offer to contribute towards any repairs. They also did not disclose to me information regarding the vehicle history, including damage to the front end and codes being thrown by the vehicle that appeared in the 5 days since taking possession of the vehicle. It is my suspicion that these issues were purposely hidden and they may be doing the same with other customers.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving North Central Texas

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