Business ProfileforCorner Bakery Cafe (Corporate Office)

The Corner Bakery in *******, ** (The Southern Building on ****************) is the worst. I placed an order for the organization I worked for and let the manager and general manager know that I needed the taxes removed, and they basically told me it couldn't be done. However, I have an account with the company and have placed several orders from them in the past. Additionally, my food was not delivered at the time requested, it was cold when it arrived, and the entire order was not delivered. When I contacted the store to inform them items were missing the manager (**************) took the phone from the initial employee I was speaking with and was very combative and told me he knew for a fact he put items in the order that were not there. While speaking with him the general manager (********************) also spoke and was rude. She was the person that told me I could not be refunded for the taxes charged and I explained to her that although the item was placed online it was paid for with a company card that it tax exempt. ************** then proceeded to ask me if I was going to come pick up the items that were left out of the order which I had already paid for the delivery of and gave a generous tip. When I told him I wasn't coming to pick the items up he said, they would be brought to me. When he arrived ************** arrived, he called me to inform me where he was located. I went to retrieve the items and he said, nothing, I wasn't given an apology or anything, which I found to be extremely rude. Additionally, the order was delivered by an Uber driver who was also unpleasant and rude. Your company has lost business with an over 300 plus organization that places orders multiple times a year due to poor customer service from your management team.