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Find a Location

Cody & Sons Plumbing, Heating & Air has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCody & Sons Plumbing, Heating & Air

    Plumber
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.76/5stars

    Average of 33 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/9/2014

    Years in Business: 54

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Cody & Sons Plumbing, Heating & Air has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      209 W Clarendon Dr, Dallas, TX 75208-6704
      BBB File Opened:
      11/15/2007
      Years in Business:
      54
      Business Started:
      6/1/1969
      Business Started Locally:
      7/1/2006
      Business Incorporated:
      2/27/2006
      Accredited Since:
      6/9/2014
      Licensing Information:
      • M36081

        TACLA57826E

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Bill Cody & Sons Plumbing Company, LLC
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      8:00 AM - 3:00 PM
      Su:
      Closed
      Business Management
      • Ms. Robin Cody, Director of Marketing
      • Mr. William R. Cody, CEO
      Contact Information

      Principal

      • Mr. Phillip Cody, Member
      • Ms. Robin Cody, Director of Marketing
      • Mr. William R. Cody, CEO
      • Mr. Mark Burke Jr., Member

      Customer Contact

      • Mr. Phillip Cody, Member
      • Ms. Robin Cody, Director of Marketing
      • Mr. William R. Cody, CEO
      • Mr. Mark Burke Jr., Member
      Additional Contact Information

      Fax Numbers

      • (214) 946-6398
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/11/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I was charged a separate charge for a permit for installing a water heater and I was told by the city that the permit was never pulled by the plumbing company. Ive called the plumbing company twice to find out about when the permit will be pulled so the water heater can be inspected, but they keep telling me that they will have someone in plumbing contact me but they never do and they have no idea what I am talking about with a permit for this type of job. I would like a refund to apply for my own permit since they refuse to do so.
      Read More

      Customer Reviews

      33 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kay M

      1 star

      08/29/2023

      I called to get an estimate of how much it would cost to get a toilet replaced with one that Ive already had and they told me they could not give me an estimate over the phone even though Ive told them what I needed to have done and they could not do that over the phone That they would have to have someone come out and take a look and when I tried to explain to them that someone just came out to my home for a free estimate and they took a look at the toilet for a few minutes and told me it would be $335 and thats why I was calling to get an estimate from them over the phone so that they wouldnt have to waste their time coming by my home to give me a free estimate even though it really isnt they add the fee in there to take a look at your toilet trying to say that its a free estimate. I ended up fixing my own toilet before this company came out the next day because I knew that it would probably be the same estimate or as the last company that came. I called ***************** to cancel my appointment since I had fixed my toilet myself at 4 AM in the morning and it keeps ringing but it doesnt go to voicemail. Just drops the call real nice. I even spoke to management at this company to let them know that theyre wasting their time and gas and my time as well for setting up an appointment in a four hour window so they can show up whenever they get ready to even though I have other things to do in my day thats a pretty huge opening for a window.

      Local BBB

      BBB serving North Central Texas

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