Business Profile

Online Dating Services

People Media, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for People Media, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

150 total complaints in the last 3 years.
56 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:07/27/2025
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I joined "Black People Meet" dating site on 7/12/25. On 7/13/25, I was issued a refund, and when attempting to log in, I received a message that my account was blocked and to reach out to customer service. **************** does not take calls. Members are informed to email. I sent an email explaining the block message and inquired as to why I was issued a refund. I received an automated response, providing login instructions. I located an appeal form on the website to be used as an attempt to understand the problem and work out a resolution, not as an admission of any violations. On 7/14/25, their customer service emailed the following response to the appeal: We have reviewed your account for a ban appeal and have determined you have violated our terms and conditions or community guidelines. Your account will remain banned, this decision is final. I understand this is not the outcome you were hoping for but we appreciate your cooperation in this matter. I responded by asking for an explanation and received the following response: Our records show that you have already been provided appeal consideration by our team. The decision provided previously is final. Please refer to our community guidelines and terms of service for further information regarding bans. We consider this matter closed and will not respond to further replies.I felt hurt, humiliated, and disrespected to be treated this way without a warning or explanation. A person cannot appeal if an alleged violation has not been made known. With that said, I was not provided appeal consideration as the company claims. The ban was also associated with a refund. This is contradictory to their terms regarding violations. The terms states: Match reserves the right to investigate and if appropriate, suspend or terminate your account without a refund if Match believes that you have violated these terms, misused our services or behaved in a way that Match regards as inappropriate or unlawful.
Business Response
Date: 07/28/2025
People Media, Inc.
PO Box 25458
****************
VIA ONLINE RESPONSE
Re: BBB Complaint ********, ******* #********

Good Morning,
BlackPeopleMeet members who believe that their account may have been suspended in error may submit an appeal request by following the instructions at ************************************************************************************************
Please note BlackPeopleMeet is only able to accept appeals submitted through this form. A representative will review the request and reply directly with an appeal decision.
Thank you for your understanding.

Sincerely,

Match Group
Customer Answer
Date: 07/28/2025
I have reviewed the business response and accept this resolution. However, since I am unaware of an alleged policy violation on my part, it is important for me to know the specific alleged policy violation that led to the company's decision to ban my membership.
Initial Complaint
Date:07/18/2025
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I signed up for an account with *******, a dating app run by People Media **** After some time and limited interaction with the site, I opted for using the free options only. When $108.99 was deducted from my ****** account by **********************, I contacted Match (another site run by People Media) to request that the funds be returned to me. I immediately thought it was Match, as I did sign up for an account with them. I don't recall giving my ****** information to OurTime.After multiple emails and being told by Match that I am only signed up for a free account, I put in a complaint to ******. I then heard from ******* telling me that I needed to fill out a ban appeal form because I was banned from the site. When I emailed OurTime to find out why I was banned, I was told that I violated their terms and conditions. I emailed again to find out what terms/conditions I violated, and I received no response. I was communicating with one person on their site. I don't believe I violated any terms/conditions, and considering they wouldn't give me the exact reason, I can only conclude that it was because I put in a complaint with *******I never received the $108.99 back from OurTime, and they banned me from their site.
Business Response
Date: 07/18/2025
People Media, Inc.
PO Box 25458
****************
VIA ONLINE RESPONSE
Re: BBB Complaint ******, Michelle #********

Good Afternoon,
Our records show this account was closed after People Media received a notice from the payment method provider connected to this account indicating that one or more of the charges associated with the account were fraudulent. To avoid further unauthorized charges, this account was closed. As explained in the OurTime Terms of Use that members agree to when using the service, "If you initiate a chargeback or otherwise reverse a payment made with your **************** Account, ********************** may terminate your account immediately in its sole discretion, on the basis that you have determined that you do not want a PeopleMedia subscription." In order to continue using OurTime, we recommend creating a new account
Please note that we are unable to provide further assistance questions or concerns relating to the chargeback process.. We recommend contacting ****** and the financial institution linked to the ****** account for further details.
Thank you.
****************************************
******************************************
Sincerely,

People Media
Customer Answer
Date: 07/25/2025
I am rejecting this response because: I was told that my account was closed because I "violated the terms of use or guidelines. This account will remain banned, this decision is final." The message said nothing about being closed due to suspected fraudulent activity.
I have not yet received the full refund, however I am working with ****** to get the funds back. I shouldn't have had to put in a case with ******* People Media should have refunded the money. I am also rejecting this because of the email sent to me that indicated I violated some guideline, without specific explanation.
Business Response
Date: 07/28/2025
People Media, Inc.
PO Box 25458
****************
VIA ONLINE RESPONSE
Re: BBB Complaint ******, Michelle #********

Good Morning,

We understand this is not the requested outcome, but unfortunately this account is not eligible for reinstatement due to the chargeback associated with the account.

Thank you for your understanding.
****************************************
******************************************
Sincerely,

People Media
Customer Answer
Date: 07/28/2025
I have reviewed the business response and accept this resolution. I never requested to be "reinstated". After how I was treated, I would not join this site again. However, since ****** worked with me on the refund, which I have received, I accept this resolution.
Initial Complaint
Date:07/17/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Signed up on 11/28/24 for *****. Immediately wasn't able to log in- said account was locked. Emailed customer service to cancel account and request refund, but they never responded, and I forgot about the situation (definitely wasn't using the service!). Just found out they have been charging me ***** every week since then (Today is 7/17/25). I have made multiple attempts to email them, but they will not respond. No way at all to reach them by phone. I don't know what to do. The card number they are using is my debit card, so I can't just cancel it. I am a senior and not good with technology and I am not able to find anyone to talk to anyone about this. They have stolen hundreds of dollars from me and I can't stop it because I can't log in. Please help!
Business Response
Date: 07/17/2025
People Media, Inc.
PO Box 25458
****************
VIA ONLINE RESPONSE
Re: BBB Complaint ******, Barry #********
Good Afternoon,
As an initial matter, please be advised that the OurTime account associated with this e-mail address was closed in June 2024, and the account cannot be restored. At the time of the account's closure, the subscription purchase of $104.94 was fully refunded, and the subscription was cancelled.
Please note that funds are returned to the original method of payment and may take 5-10 business days to be received.

Sincerely,

People Media
Initial Complaint
Date:07/16/2025
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I AM REQUESTING A FULL REFUNDl for the monthly fees on my account. I paid for a month on the 7th of July. I've been locked out of my account the majority of the time. I have sent several emails and followed up on the 2 responses that I received and it is still unresolved.Out of eight or nine emails, I've only received two responses. Once I send a reply I hear nothing after that. I'm constantly locked out and it's very frustrating, especially when I'm receiving no help *** my profile is out there and I have no access to it. I've cleared the cache. I have never been able to access my account through the app so I've deleted that. Every time I try to gain access through the app it only sent the security code once. When it did send the code it tried to create a whole new account when I already have an account that is paid for.I've sent screenshots of the errors and it still has not been resolved. At this point I am done going back and forth with whatever tech support you have that hasn't been able to resolve the issue. I would like a full refund of the $35.00 as soon as possible please
Business Response
Date: 07/16/2025
People Media, Inc.
PO Box 25458
****************
VIA ONLINE RESPONSE
Re: BBB Complaint C, ******** #********

Good Afternoon,

As an initial matter, please note that the BlackPeopleMeet account registered with the information provided in this concern is not banned or restricted by People Media. Our records also show that a report for this issue was submitted in support ticket 12435915 so that the People Media team can investigate the issue further.
In the interim, we can confirm a refund for this account's purchase has been issued as a one-time courtesy. Funds will be returned to the original method of payment and may take 5-10 business days to be received.
*******************************************************

Sincerely,

People Media
Customer Answer
Date: 07/18/2025
I have reviewed the business response and there were several tickets open but no one ever helped or reached back out to me. Customer no service was not helpful at all and eventually stop sending ticket numbers. The only reason I am closing this is because they finally did the right thing and gave me my money back. It should not take a BBB complaint for them to do what should have been done a week ago.
Initial Complaint
Date:07/15/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The week of July 7th 2025, I received an error message when trying to access my *** account. The error said there is a problem with your account, contact customer service. I waited a few days thinking they were having issues which would resolve shortly. Over the next several days, I continued to receive this error message, so on Friday 7/11/25, I sent an email to customer service which was responded to with an auto message providing how to block or report a member and asking me to respond if I still needed assistance. I responded that I still needed assistance explaining again the issue. Over the next several days, since I received no response from the email, I located a help link on their website and completed it with details. I received an email to reset my password which I did but still received the same error message. I reached out again via email and the help link letting them know the reset did not resolve the issue. Still no response and they do not provide a phone number. At this point, I want access to my account so I can make sure my profile, pictures and credit card details are deleted. I don't want them to respond saying they deleted it. I want access to my account and I want to make sure my profile, pictures and credit card info is deleted and I will never use this service again. My subscription expires in August.
Business Response
Date: 07/16/2025

People Media, Inc.
PO Box 25458
****************
VIA ONLINE RESPONSE
Re: BBB Complaint ******, ******* #********

Good Morning,
We have reviewed the BlackPeopleMeet account registered with the information provided and have confirmed it has not been banned or restricted by People Media. Our records show a ************* representative provided recommended troubleshooting steps on July 14, 2025 in response to support ticket 12464776. Please note that we are unable to offer troubleshooting assistance through this channel, but we have shared the response from the support ticket below for reference:
Upon reviewing your account, we can confirm that there are no blocks or restrictions in place. The account appears to be functioning as expected. While we're unable to replicate this issue on our end, this error is typically caused by something on the users side blocking access.

Please try the following troubleshooting steps:

If youre on mobile:

Uninstall and reinstall the app.
Restart your phone and make sure its fully updated
Restart your internet connection if you're on Wi-Fi

For desktop web browsers:

Try standard troubleshooting steps like clearing your browser's history and cache
Make sure any ad blockers are turned off
Restart your internet connection and PC
If you are still experiencing issues, please contact the support team at ************************************************************* for further troubleshooting assistance.
Sincerely,

People Media
Customer Answer
Date: 07/18/2025
I have reviewed the business response and accept this resolution. However, I do want to add that I went through ALL the steps that they suggested. I reset password; I updated my browser; I cleared my cache/cookies and I continued to receive the same error message on my laptop. I then tried access on my cell phone and I had access. However, I do not wish to utilize this application on my tiny cell phone screen. Frustrated I gave up. At least I now had access to my account to make the necessary changes. The following evening I had another email from *** asking if I still needed assistance. Interesting that this email was not an auto generated response like the others. I decided to try one more time before responded yes I was still having issues. And wallah, I had access on my laptop. In my opinion, something was fixed on their end. But that's just my opinion. Issue resolved. If they had a customer service number or at least a live chat since companies want your money but don't wish to speak with customers these days, a complaint would not need to be made in order to get response and resolution.
Initial Complaint
Date:07/15/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I order this service and have not been able to use it properly because of continues error message. When I ****** I saw numerous other complaints about the same problem. They have no phone number customer service only email. Which I believe is intentional in order not to refund customers for their faulty service. I paid in advance for 6 month /$69.99 . I havent been able to use it properly because of the site. After 8/10 messages asking for help. Nothing they told me work. They told me they couldnt refund my money but my accounts was open until January 2026. I told them what difference does that make if I cant get access do to them and return at less five months of my fee. Seeing how I only had access for a few days that were error prone. They refuse. Only giving the email system for as a help source and that source is horrible and taking advance of customer.
Business Response
Date: 07/15/2025
People Media, Inc.
PO Box 25458
****************
VIA ONLINE RESPONSE
Re: BBB Complaint ***** , **** #********

Good Morning,
We are sorry to hear **** did not enjoy their experience with BlackPeopleMeet. Please note that the Terms of Use that members agree to when joining the service explain "Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used periods."
However, we strive to provide current and former members with a positive experience and have issued a one-time courtesy refund for this account's subscription. Funds will be returned to the original method of payment and may take 5-10 business days to be received.

*******************************************************
*********************************************************

Sincerely,

People Media
Initial Complaint
Date:07/07/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On June 27, June 29, and July 2 of 2025 this company offered me a 50% discount on a membership subscription. Despite multiple efforts by me to get the company to honor these offers the company is refusing to give me the 50% discount.
Business Response
Date: 07/07/2025
People Media, Inc.
PO Box 25458
****************
VIA ONLINE RESPONSE
Re: BBB Complaint ******, ****** #********

Good Morning,
Please note that members may periodically be offered promotional discounts in the form of unique links. In order to redeem the promotional offer, you must click on the unique link and follow the associated instructions.
Due to these links being unique, the associated offers cannot be replicated. We apologize for any inconvenience.

Sincerely,

People Media
Business Response
Date: 07/07/2025
People Media, Inc.
PO Box 25458
****************
VIA ONLINE RESPONSE
Re: BBB Complaint ******, ****** #********

Good Morning,
As a follow-up to the previous response, although we are unable to replicate promotions offered through unique promotional links, we have issued a 14 day credit to the *** account registered with the information provided due to the inconvenience.
Thank you.

Sincerely,

People Media
Initial Complaint
Date:06/02/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I signed up for a "free" dating service called OurTime. It was a complete disaster! I've been unable to log into my account for weeks - thus unable to cancel it! Multiple calls and emails are never returned or, worse yet, returned with nothing but a repeat of what I wrote. Now I've discovered that they charged my credit card twice, in February and May, $106.56!! I tried repeatedly to reach someone at ************************ and failed. They are a total ripoff and scam!
Business Response
Date: 06/02/2025
People Media, Inc.
PO Box 25458
****************

VIA ONLINE RESPONSE

Re: BBB Complaint ***, ******* #********

Good Afternoon,

As an initial matter, please note that there is no OurTime account registered under the combination of e-mail address and phone number provided. The account linked to this phone number is registered under a different e-mail address, and there is no subscription associated with that account.
In order to locate the charge as well as authenticate this request, we ask that as much of the following information as possible be provided:

Alternate username
Alternate email address
Phone number used to verify your account
Your full name
Your billing zip code
The first six and last four digits of your credit card number
Amount of your most recent subscription charge

Sincerely,

People Media

Customer Answer
Date: 06/02/2025
I am rejecting this response because:
I will provide an alternate email address that may be the right one and the other information they ask for but they are clearly billing me - without my authorization and through their help system have promised me repeatedly i would be contacted to fix things - AND THEY HAVE STILL NOT CONTACTED ME! I want the unauthorized charges removed and my account cancelled. What kind of lousy customer service forces me to go through the BBB to get things fixed?!
Alternate emails
*******************************
***********************************
Phone number to verify account:
************
Alternate User Name:
RichardRayTX
Billing Zip - 75007
First and last digits on cc 5254 & 1194
Most recent charge $106.56
Business Response
Date: 06/03/2025
People Media, Inc.
PO Box 25458
****************

VIA ONLINE RESPONSE

Re: BBB Complaint ***, ******* #********

Good Morning,

Thank you for this update.

The paid subscription is registered with *********************** and this e-mail address would be the e-mail address you will need to enter to log into this account along with the associated password.

Please note that the OurTime Terms of Use that members agree to when joining the service explain "Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used periods." However, we strive to provide current and former members with a positive experience and have issued a one-time courtesy refund for the charges on this account. Funds will be returned to the original method of payment and may take 5-10 business days to be received.
***********************************************

Sincerely,

People Media
Customer Answer
Date: 06/03/2025
I have reviewed the business response and accept this resolution -- with the understanding that the charges against my credit card will be refunded. I have logged on to the site and, I believe, successfully cancelled and removed my profile.
Initial Complaint
Date:05/19/2025
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
OurTime is a senior dating site. I signed up on 1/24/25 for 6 months paying in full with my AMEX card via ***** on my iPad in the amount of $108.99. They were sending me email with lists or messages from male seniors on their site. I used their app to access these. On 4/17/25 I was locked out of my account and to this date, 5/19/25, I still am. The error I received was that an impersonator was trying to access my account. I tried calling OurTime at ************ but that just directs you to email to: *************@**************************. Which I did on 4/21/25, 4/24/25; 4/30/25, 5/1/25,5/5/25, 5/6/25, 5/8/25, 5/12/25, 5/14/25 and 5/18/25. sometimes I get a email requesting information so they can access my account. Ive provided the same information 5 different times now to 5 different people. And sometimes I do not get a reply and I have to initiate another new thread of emails. First its very scary getting a message that theres an imposter trying to steal my information and Im totally locked out of my account. I paid for 6 months subscription and have only had 2 1/2 months. I would like either a pro rate refund or get my account back in order so I can safely access it again. Thank heavens I had the foresight to go in my account after 2 days of starting it and cancel the automatic renewal because I have no way of doing it now. I appreciate any help you can provide and would be happy to provide you with any additional details you need. I have saved all of the emails and names of people, although Im certain they are fictitious. Thank you. ******* *****
Business Response
Date: 05/20/2025
Hinge,Inc.
PO Box 25458
****************

VIA ONLINE RESPONSE

Re: BBB Complaint *****, ******* #********

Good Morning,

Thank you for writing in. A password reset link has been sent to the e-mail address used to register this OurTime account. Please check junk and spam folders to ensure receipt of this information and follow the instructions to reset the account's password. Once this process is complete, you should be able to log in using the new password and continue enjoying the **************** Please let us know if difficulties persist.
Please note that our records show this ******* subscription was purchased through *****. OurTime does not have access to *****'s external billing system or any member's Apple account, and we are unable to assist with cancellation or refund requests for ***** purchases. However, members may request a refund from ***** through your Apple ID account on your phone or at ****************************.
***********************************************
*************************************************

Sincerely,

People Media
Customer Answer
Date: 05/20/2025
I received a email this morning from Ourtine. They asked me to reset a new password. I did that and now the site seems to be working fine. I dont know why they didnt do that in the first place, April 21st instead of stringing me along for a month.

Thank you very much for lighting a fire under them and getting a good response. Hopefully it will continue fine until July when my subscription ends.
You may close this case.
******* Moore
Customer Answer
Date: 05/21/2025
I have reviewed the business response and accept this resolution. I received a email this morning from Ourtine. They asked me to reset a new password. I did that and now the site seems to be working fine. I dont know why they didnt do that in the first place, April 21st instead of stringing me along for a month.

Thank you very much for lighting a fire under them and getting a good response. Hopefully it will continue fine until July when my subscription ends.

You may close this case.

******* *****
Initial Complaint
Date:05/14/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My second time reporting this company which is a dating site. I resubscribed maybe a year later ( not really sure how long).I am now experiencing the same problem: I am not able to get into the site despite numerous communication and complaints to the company via email. I have been prevented from accessing the matches or even logging in. I am asking for a full refund of my $60.00 subscription fee.
Business Response
Date: 05/20/2025
People Media, Inc.
PO Box 25458
****************
VIA ONLINE RESPONSE
Re: BBB Complaint ******, Lillian #********

Good Morning,

As an initial matter, please note that the account registered with the information provided is not banned or restricted by Black People Meet. If you have forgotten your password, you can reset it here: ***********************************************

Our records show that this account was last active and in use May 8, 2025. Unfortunately, we will not be able to offer a full refund in this case, but we have processed a prorated refund in the amount of $16.96 for the unused portion of the subscription as a courtesy.

Funds will be returned to the original method of payment and may take 5-10 business days to be received.

Sincerely,

People Media
Customer Answer
Date: 05/21/2025
I am rejecting this response because: I had very limited use of my subscription (maybe 20%). I have email verification of at least 12 complaints I sent to Black People Meet from April 4, 2025 through May 16 2025 concerning continued problems I was having accessing the *** site. (I will be happy to print and mail copies of my email complaints to the BBB if necessary). I am requesting at least 50% refund of the total subscription cost of $59.99.
Business Response
Date: 05/21/2025
People Media, Inc.
PO Box 25458
******, ********
VIA ONLINE RESPONSE
Re: BBB Complaint ******, Lillian #********

Good Morning,

Unfortunately, due to the usage on this account over the course of this subscription, as well as a courtesy refund having been issued for the previous purchase, we are unable to offer additional refunds in this case.
As explained in the Black People Meet Terms of Use, "Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used periods."
Thank you for your understanding.
*************************************************
Sincerely,

People Media

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Complaint statuses

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Complaint statuses

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Complaint statuses

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Complaint statuses

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Complaint statuses

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Business Response

Complaint statuses

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Complaint statuses

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