Business ProfileforBob Stallings Hyundai, Inc.

I purchased a car with them which was certified pre owned. At the time I wasn't aware of all that came with that option. I only received 1 key. My husband kept asking why I only received one key and i didn't think much of it because thought maybe some cars only have 1. I went to a dealership to seek service and an extra key and they informed me that with CPO I was supposed to get an extra key along with car mats. I wasn't sure about the car mats but when i looked on Hyundais website at the checklist it clearly stated 2 keys are supposed to come with CPO. When I mentioned the dealership people laughed and said they're known for shady business like this. I called them and the guy looked me up in the system and said he would have ******** call me back since he sold me the car. 2 hours later no call. I call back and ******** answers surprised I called and wasn't even aware of the situation. At first he claimed he couldn't find me in the system but his coworker found me. When he pulled it up he claimed since it's been 2 years since I purchased the vehicle he can't tell if I'm just trying to come up and be dishonest about not receiving the extra key. That ****** me off because I have no reason to lie and it's not about the money but about the principle! He claims he'll send it up to his manager but I already know not to trust that because they clearly lied to me already about getting back to me. My problem is the fact that he told me it was only one key at the time of purchase without even informing me that I'm entitled to 2 or even putting the key on the " we owe" form. But wants to turn around and act like I'm lying about receiving 2 keys. I spoke to a sales friend and he explained to me how things like this work and why people lie because it may come out of their check when they weren't responsible for the loss of the key. And as a an understanding person if that was the case and he was honest and said something I wouldn't be as mad but he questioned my integrity.