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Find a Location

Safe Harbor Marinas LLC has 1 locations, listed below.

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    Business ProfileforSafe Harbor Marinas LLC

    Marina

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    14785 Preston Road Suite #975, Dallas, TX 75254
    BBB File Opened:
    12/12/2017
    Business Management
    • Jeff Durning, General Manager
    • Katheryn Burchett, COO
    Contact Information

    Principal

    • Jeff Durning, General Manager

    Customer Contact

    • Jeff Durning, General Manager
    • Katheryn Burchett, COO
    Additional Contact Information

    Fax Numbers

    • (972) 406-5221
      Other Fax

    Phone Numbers

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Following issues occurred at the safe harbor in *********. The ****** is safe harbor Sterling.I have had two boats maintained here in the last 10 months one, 68 foot sailboat and the other is a 25 foot center console. Both of them had sub par experiences. Both projects were very ************, the work was very slow and overall the whole experience was very unpleasant. For example, a small project that was supposed to take three days turned into a three week nightmare that is still ongoing. They have Ruined my Labor Day weekend that I had planned for two months in advance. worse yet, I made sure that I was clear with them before we started that I needed it done before the weekend.Would not recommend working with this team at all the only time I would say go, there is if you have a year to wait around to have it done And if you dont mind being bait And switched all the time. also a bit of gaslighting going on.

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Billy W

    1 star

    09/05/2023

    The worst place you could possibly harbor your boat. I have been a member for two years now and ************************* is getting worse by the day. The noise is unbearable and they encourage it. A girl who works in the office and lives on her boat was playing her radio so loud that I recorded it and her boat is 200 yards from mine. They had people renting a motel room that played that thumping music til 4:00 am. When I asked the so called security personnel to handle it, he refused and told me to go inside my boat and I probably couldn't hear it. Wrong, I could. We finally had to get the local sheriff's office to get any peace. We like the dock and the people there were great at first but, now they tell me they will not honor my complaint. We like to sit outside our boat and enjoy the view in peace and tranquility. You can't do it at Wisdom. All they seem to be interested in is alcoholics, dope users and millionaires. They have already ran one family off and they were the best people you could ever meet now, they are trying to do the same to us. Not to mention, the slip fees have increased $500 every year we have been there. Save yourself and stay away unless you ARE an alcoholic, drug user or millionaire

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