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Find a Location

A Star Locksmith & Security has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • A Star Locksmith & Security

      4607 Timberglen Rd. #2116 Dallas, TX 75287

    • A Star Locksmith & Security

      4132 Cedarview Rd Dallas, TX 75287-5003

    Business ProfileforA Star Locksmith & Security

    Locksmith
    Multi Location Business

    Current Alerts For This Business

    Advertising Review:
    On August 7, 2017, BBB notified A Star Locksmith & Security of concerns regarding its advertisements observed on its website and Facebook page. Specifically, the website claims: (1) "Licensed, Bonded, Insured"; (2) "Lowest Price Guarantee", and "100% satisfaction guaranteed."

    According to BBB's Code of Advertising, "provides that the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any claims or offers made before publication or broadcast and, upon request, present such substantiation promptly to the advertising medium or the Better Business Bureau. Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used."

    BBB requested A Star Locksmith & Security substantiate, modify, or discontinue these claims.

    As of October 23, 2019, A Star Locksmith & Security failed to respond.

    Additional business information

    Additional Info:
    On August 7, 2017, BBB notified A Star Locksmith & Security of concerns regarding its marketplace behavior. Specifically, BBB has been unable to locate an active business registration for A Star Locksmith & Security authorizing it to conduct business in Texas. As well, BBB has been unable to locate an active license issued by the Texas Department of Public Safety authorizing the business to perform locksmith services. BBB requested the voluntary cooperation of A Star Locksmith & Security in confirming its authorization to conduct business in Texas and its authorization to conduct locksmith services in Texas.

    As of August 29, 2017, A Star Locksmith & Security failed to respond.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    A Star Locksmith & Security has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • A Star Locksmith & Security

        4607 Timberglen Rd. #2116 Dallas, TX 75287

      • A Star Locksmith & Security

        4132 Cedarview Rd Dallas, TX 75287-5003

      Location of This Business
      4607 Timberglen Rd. #2116, Dallas, TX 75287
      BBB File Opened:
      9/10/2010
      Years in Business:
      14
      Business Started:
      10/25/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Rafael Adam, Owner
      Contact Information

      Principal

      • Mr. Rafael Adam, Owner

      Customer Contact

      • Mr. Rafael Adam, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Christy S

      1 star

      08/17/2023

      This company thrives on NOT giving you upfront pricing and predatory practices. I made the mistake of having this company come out to unlock a car with the intent of also making a new key (we lost the key FOB). Not only would they not give us a price, after the 30 seconds it took to open the car they charged us $189. They then explained that they could not make the key but it would require a "supervisor". After a two hour wait, I called their dispatch again and demanded the price for a new key FOB. After them bouncing around and avoiding the question, they said the best they can do on the key would be $1500!!!!! I cancelled the supervisor coming out, and will never do business with them again. Unless you have money to easily throw away, do not use them for anything.

      Local BBB

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