Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Shiftsmart, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforShiftsmart, Inc.

    Job Listing Service
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.34/5stars

    Average of 92 Customer Reviews

    Customer Complaints

    463 complaints closed in last 3 years

    172 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/2021

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers Works with businesses to provide outplacement services to their laid-off workers. Using a software platform, laid-off workers have the ability to claim & schedule themselves for available shift work with businesses.

    Business Details

    This is a multi-location business.

    Find a Location

    Shiftsmart, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      Addison, TX 75001-6944
      BBB File Opened:
      7/17/2020
      Years in Business:
      8
      Business Started:
      8/28/2015
      Business Started Locally:
      6/19/2018
      Business Incorporated:
      8/28/2015
      Accredited Since:
      3/1/2021
      Type of Entity:
      Corporation
      Business Management
      • Mr. Aakashdeep Kumar, Founder/CEO
      • Mr. Patrick Brandt, President/Co-Founder
      • Mr. Pavan Patel, Chief Technology Officer
      • Mr. Richard Zicchino, COO
      Contact Information

      Principal

      • Mr. Aakashdeep Kumar, Founder/CEO

      Customer Contact

      • Mr. Aakashdeep Kumar, Founder/CEO
      • Mr. Patrick Brandt, President/Co-Founder
      • Mr. Pavan Patel, Chief Technology Officer
      • Mr. Richard Zicchino, COO

      Customer Complaints

      463 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/11/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I went in for my shift and was in a car accident on the way. I texted the automated people and told them i was in an accident just to let them know because id be late. They canceled my shift while i was there and then refused to pay me for it. i had no connection so i worked an entire shift only for them to tell me its my fault because i was late. So essentially I got in a car accident for nothing. because i am not getting paid for this shift. horrible policy
      Read More

      Customer Reviews

      92 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Pamela L

      1 star

      04/03/2024

      Shiftsmart is highly discrimitory. I had no choice but to cancel a shift because of health reasons and now they won't allow me access you anymore shifts. I have tried to resolve this issue by contacting the company. But no response No resolve Highly unprofessional and terrible at communicating

      Local BBB

      BBB serving North Central Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.