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Find a Location

Wyndham Hotel Group has 23 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wyndham Hotel Group

      1011 S. Akard Dallas, TX 75215

    • Wyndham Hotel Group

      1950 Stemmons Freeway Ste.6001 Dallas, TX 75207

    • Wyndham Hotel Group

      4929 West Royal Ln. Irving, TX 75063

    • Wyndham Hotel Group

      1909 Hi Line Drive, #F Dallas, TX 75207

    • Wyndham Hotel Group

      780 E Vista Ridge Mall Dr Lewisville, TX 75067-8339

    Business ProfileforWyndham Hotel Group

    Hotels
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    115 complaints closed in last 3 years

    38 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Wyndham Hotel Group has 23 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wyndham Hotel Group

        1011 S. Akard Dallas, TX 75215

      • Wyndham Hotel Group

        1950 Stemmons Freeway Ste.6001 Dallas, TX 75207

      • Wyndham Hotel Group

        4929 West Royal Ln. Irving, TX 75063

      • Wyndham Hotel Group

        1909 Hi Line Drive, #F Dallas, TX 75207

      • Wyndham Hotel Group

        780 E Vista Ridge Mall Dr Lewisville, TX 75067-8339

      Location of This Business
      1011 S. Akard, Dallas, TX 75215
      BBB File Opened:
      7/1/1978
      Years in Business:
      45
      Business Started:
      12/1/1978
      Business Started Locally:
      12/1/1978
      Alternate Business Name
      • Wyndham Anatole Hotel
      • Wyndham Resort Hotels
      • W R S
      • Wyndham Reservation Services
      • Wyndham Travel Management
      • Wyndham Garden Hotel & Resorts
      • Wyndham Hotels & Resorts
      • Wyndham International
      • Wingate
      • Baymont Inn & Suites
      • Baymont Inn and Suites
      • Howard Johnson Express Inn - Denton
      • Howard Johnson Express Inn
      • Howard Johnson Hotel
      • Ramada Inn
      • Excel Hospitality
      • Ramada Inn & Suites DFW South
      • Ramada Inn Dallas Southwest
      • Ramada Limited
      • Days Inn Motel
      • Howard Johnson
      Contact Information

      Principal

      • Customer Service

      Customer Contact

      • Ms. Shannon Dear, Assistant to GM
      • Mr. Michael Grossman, Executive Vice President
      • Mr. Ted Teng, President & COO
      • Mr. Richard A. Smith, Exec. VP & CFO
      • Mr. Richard Lattimer, Creative Director
      • Mr. Nick Briner, Resident Manager
      • Customer Service
      • Gene Smith, Manager
      • Ms. Mani Kana, President
      • Mr. Chris Kana, Manager
      • Ajay Patel, Manager
      • Neil Shah, Owner
      • Danny Patel, Owner
      Additional Contact Information

      Fax Numbers

      • (317) 805-8455
        Primary Fax
      • (214) 863-1527
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Traveling soon? Be careful when booking a hotel room

      Customer Complaints

      115 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/17/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      Days inn on 45 bypass I stayed April 7 and 8th of 2024 and they have bed bugs really horribly bad and roaches I left 15 after checking inn and refused get my money back or any compensation for the pain and unsanitary excuse to be given this kind of treatment I have called Wyndham customer service everyday for cpl ***** now I keep being told that someone call u it be a week every time and I keep getting the run around the same exact day the employee of that motel took ****** dollars from me in cash on camera and refused to return it I made a police report ! He even admitted to it and nothing was done about this so ****** of my hard working money and I was done like this on my vacation !!! Im bout to take out civil case if something doesnt give soon
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Garry G

      1 star

      08/17/2022

      I stayed at La Quinta in Trinidad Colorado. Half of the hotel had internet and half did not. I asked the staff a few times to fix the half that didn't because that is where I was staying. They kept saying there was nothing they could do. I called the tech support and they contacted the manager who said there was nothing they could do. I filed a complaint because I have to have internet due to my business needs - I was there on business. The complaint filed with headquarter just referred me right back to the hotel. It was obvious to me they did not care about helping at all. I would not have stayed there if I knew they would not have internet. For what they charge, I assume they would supply the amenities listed on the website. They didn't and no one dared to make it right.

      Local BBB

      BBB serving North Central Texas

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