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Find a Location

Pick a Ticket has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPick a Ticket

    Event Ticket Sales

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2430 Victory Park Ln Apt 2507, Dallas, TX 75219-7608
    BBB File Opened:
    2/17/2009
    Years in Business:
    16
    Business Started:
    3/7/2008
    Business Started Locally:
    3/7/2008
    Business Incorporated:
    3/7/2008
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Charles Zent, President/Owner

    Customer Contact

    • Mr. Charles Zent, President/Owner
    Additional Contact Information

    Fax Numbers

    • (214) 754-8095
      Primary Fax

    Industry Tip

    BBB Tip: Buying tickets to the big game or concert? Don't get scammed

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/13/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I bought tickets for a *********** concert and it was canceled. I want a refund for the tickets but I can't get in touch with anyone by email or phone. The phone number doesn't work and they won't email me back. Its a lot of money to just lose that I can't afford. I need to know what to do next to help get a refund. Ticket Network also tried with no luck. I went through my bank and they can't help either. What's my next step?

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Janet D

    1 star

    05/06/2021

    I purchased tickets for Andre Bocelli Concert, thought I was buying them through Enterprise Canter. When I realized I had made a mistake and had paid more than other ticket vendors and checked the company on BBB site and saw they have an F rating and many complaints, I e-mailed them and told them I had done this by mistake, they e-mailed me back stating they could not refund the tickets, which I have not received. After several e-mails back and forth, I stated that I was 71 years old and on a fixed income and had made a mistake and was going to try and stop payment through my bank, I received the following reply. A mistake on your part does not constitute us having to cancel order, the order is valid and we can't cancel it as we have obligations to 3rd party website you bought from. You have every right to do what you need to do just as we have every right to defend our side as well. While I understand and sympathize with mistakes as I have made my fair share I accept responsibility when I make them. And as someone with as much life experience as you have, you should acknowledge that as well. DO NOT USE THIS COMPANY!

    Pick a Ticket Response

    05/12/2021

    We worked with the customer as much as possible and offered multiple solutions but her review discloses buyer's remorse.

    Local BBB

    BBB serving North Central Texas

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