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Business Profile

Employment Agencies

GTN Technical Staffing

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/28/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    GTN Technical Staffing sent my W2's via mail to my home address from ******, ***** with my whole SSN, wages and employee ID visible for anyone to see. Since then I have been experiencing fraudulent activity on my credit accounts. On 2/27/23 someone from *******, ***** tried to apply for a **** of America credit card using my SSN. GTN has failed at protecting my personal information.

    Business Response

    Date: 03/06/2023

    GTN is committed to the safety and security of our team members personal information and take all reasonable steps to do just that. Upon learning of ******* concerns, GTN took her concerns very seriously and offered to, and ***** accepted, a long-term subscription to an identity theft protection service to protect her credit and personal information. ***** alerted GTN to one fraudulent activity, but also stated there was no proof of correlation between that event and her original complaint. The identity protection service that GTN offered and paid for prevented any loss to ***** in reference to this event. GTN asked ***** multiple times what else we could do, and she offered no suggestions. We're disappointed we've been unable to address her needs to her satisfaction.

    Customer Answer

    Date: 03/07/2023

    (The consumer indicated he/she DID NOT accept the response from the business.)
    To be clear, Life Lock never alerted me on the fraudulent activity on my account. Credit ***** notified me that someone attempted to establish a line of credit in my name at **** of America in *******, ***** because I froze all three of my credit accounts. I contacted Life Lock and addressed why they didn't notify me of the fraudulent activity and they told me that Life Lock doesn't monitor anything outside of their network. Therefore, Life Lock did not protect my personal information nor did GTN.

GTN Technical Staffing is NOT a BBB Accredited Business.

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