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Find a Location

TBK Bank, SSB has 24 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • TBK Bank, SSB

      12700 Park Central Dr Ste 1700 3 Park Central Dallas, TX 75251-1517

    • TBK Bank

      100 W Pearl St Lamar, CO 81052

    • TBK Bank

      101 N Main St Hartman, CO 81043

    • TBK Bank

      108 E Goff St Granada, CO 81041

    • TBK Bank

      310 E 3rd St La Junta, CO 81050

    Business ProfileforTBK Bank, SSB

    Bank
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    TBK Bank, SSB has 24 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • TBK Bank, SSB

        12700 Park Central Dr Ste 1700 3 Park Central Dallas, TX 75251-1517

      • TBK Bank

        100 W Pearl St Lamar, CO 81052

      • TBK Bank

        101 N Main St Hartman, CO 81043

      • TBK Bank

        108 E Goff St Granada, CO 81041

      • TBK Bank

        310 E 3rd St La Junta, CO 81050

      Headquarters
      12700 Park Central Dr Ste 1700 3 Park Central, Dallas, TX 75251-1517
      BBB File Opened:
      1/14/2013
      Years in Business:
      13
      Business Started:
      11/5/2010
      Business Started Locally:
      7/15/1981
      Business Incorporated:
      1/4/2012
      Type of Entity:
      Corporation
      Alternate Business Name
      • Triumph Savings Bank
      Related Businesses
      Business Management
      • Ms. Gail Lehmann, Operations Officer
      • Mr. Todd Ritterbusch, President
      Contact Information

      Principal

      • Ms. Gail Lehmann, Operations Officer
      • Mr. Todd Ritterbusch, President
      • Mr. Aaron P. Voss, Chairperson/CEO
      • Mr. Brad Voss, Vice President/CFO

      Customer Contact

      • Ms. Gail Lehmann, Operations Officer
      • Mr. Todd Ritterbusch, President
      • Mr. Aaron P. Voss, Chairperson/CEO
      • Mr. Brad Voss, Vice President/CFO
      Additional Contact Information

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/17/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      My husband AV and I have banked with TBK many years. We were "paper customers", which we had a choice of that or online. We know better now. Because we got statements by mail, TBK hand typed our statements, so we did not know what they were up to. The thefts against us started as early as 2018, and stopped when we got out of that bank 04/2023. When I went to the online banking is when we saw what had really been happening. This bank, under the mgmt of *******************, were stealing. And I am sure they are stealing from many, as we saw large amounts $$ go through our accounts. Laundering. They sold our debit card info to area businesses as well as to persons. Duplicate check numbers They cut and copied signatures from old documents to new withdrawal slips. They transfered large amounts acct to acct but the transfer never made it into the other account. They washed checks and re-used them. They used my husbands debit information for their own $$ needs. They have a ring going with the area businesses and the ring does extend really far. Their corporate people have put a cease and desist on me due to the fact that I ask the right questions. We have been treated like dirt by all employees. They do not care that their staff steals. They stole 2 social security checks and 2 payroll checks. The top management will not help us obtain records that we need. They shorted us on statements in question. Our finds started 11/2022 and we are still fighting to at the very least get AV's 2 soc sec checks and the 2 payroll checks. No one at all will help us. At first they just ignored us. Then they cease and desisted us, so we are railroaded. We spoke with ********************* in their IA ******* AV (my spouse) is in his 70's, and I do think they are targeting seniors. *******************, *************************** are the main thieves, but it seems like most of the stafff are involved. We need help with this, and I am sure it will be saving more from victimization.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Hanna P

      1 star

      08/18/2023

      I would advise not banking with TBK in any capacity. They took over the bank we had taken a loan out with for our business and in the 2 years we have been paying off that loan they have caused us nothing but headaches. Their technology is terrible and constantly leads to transfer errors. Multiple times they would double withdrawal funds from our checking account for the loan payment and it would take multiple days and calls to get this corrected. We were also assured when we took out the loan that there would be no fees associated with the final payment, but not they are adding on "reprocessing fees." TBK makes everything complex, they are outdated, and they are useless from a SMB perspective.

      Local BBB

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