Business ProfileforZ Party Upscale Events

I contacted *** ****** on April 29th to inquire about renting her venue to host a baby shower. *** sent me a text with an infographic on her baby shower package and she informed me that she would be going out of the country for a week so it would be best to pay a $200 deposit in order to secure my event for June 15th 4-7:30pm. I discussed in detail the theme, colors, and accent wall I was needing for the event. *** assured me that she had done here comes the son theme multiple times and has been in the decoration business for over 20years. *** prided herself on her services and assured me that the stress of decorating would be alleviated from me because of her expertise. I agreed to pay the deposit to secure the event date and arranged to meet with her in person on May 12th,2024 at 11am. There was a week lapse of the time that we had spoken and i had to be reassured again on the color scheme for linen, ballon decorations, and accent wall that she would be able to provide. *** once again reassured me that she had many years of experience in the decoration industry and for me not to worry. I sent pictures of the theme colors, linens, ***************************, and accent wall I was needing to multiple social media accounts for this business, including to Evas cell phone. The day of our in person meeting on 5/12, I arrived 10 minutes after 11am and was greeted sarcastically, was told her sons were waiting for her at a restaurant and that it was Mothers Day. She then proceeded to rush through the 2 linen choices, and 2 center pieces that she provided me. Once I chose those she had her business partner bring the contract. I ask for her to clarify the event that would take place from 11am-3pm because it seemed almost impossible to clean up a venue and redecorate for a baby shower with a different theme. *** reassured me again that she had been in this business for many years. *** never mentioned the accent wall that was decorated was permanent and not customizable.