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Find a Location

Conroe Foundation Repair or KINGWOOD FOUNDATION has 1 locations, listed below.

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    Business ProfileforConroe Foundation Repair or KINGWOOD FOUNDATION

    Foundation Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10250 Meador Rd, Conroe, TX 77303
    BBB File Opened:
    3/23/2021
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    11/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    In addition to adding piers and leveling the house I had an agreement with Paul at Conroe Foundation Repair to pour a slab for a garage since he was already going to bring in concrete for the pier footings. That was a huge mistake. After he was done with the slab the concrete had a drop of 12 inches over 20 feet so nothing could be built on it. Instead of actually making good on his promise to remove it he just left it there partially torn up. He also dug up a water line severing it in the process. He did not patch and rebury the water line as he promised to do. He also broke two large clay planters with trees in them and did not replace them as promised. On 11/3/2023 Paul said he was going to return the following Monday or Tuesday to finish removing the concrete slab but has not returned and is not answering the phone or responding to texts. He needs to honor his agreement to remove the concrete and fix the water line. It would be nice if he also replaced the planters that he broke but at this point I would settle for just having the concrete slab removed that he poured incompetently.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Mark H

    1 star

    02/07/2024

    Hiring Paul at Conroe Foundation Repair was the worst decision I have ever made in my life. If you need someone to repair or improve the condition of your foundation or do any kind of concrete work, Paul is not the guy you want to call. He can pour sloppy pier footings without any forms leaving a mess of concrete splashed around the area. He'll put cinder blocks on top of those sloppy footings with a piece of wood on top that isn't even touching the beam it is supposed to support instead of metal piers and shims like he promised in writing. He'll dig up and sever * *** water line in your yard and then leave it lying exposed to the sun without repairing it. He's real good at smashing two large terra cotta planters with his ****** and not replace them. He'll drive that same bobcat over your septic tank for no extra charge. He'll happily destroy the wood frames of four of your raised garden beds with his bobcat. He likes to tell you he'll be there in the morning but not show up until 2 or 3 pm if he even shows up at all. His crew is good at tearing up the drywall in your house by jacking a wall up into the ceiling. Then he'll send someone up in your attic after damaging the drywall by pushing the wall into the ceiling to "add bracing" and take cigarette breaks up there leaving cigarette butts in your attic. You'll love having to repeatedly plead with him to repair that same damaged drywall for over a month. If you want a concrete slab poured that is so unlevel you couldn't possibly build a garage on it, he can deliver that too. Only have him install a slab like that if you want to end up paying someone else to remove it though because he can't remove it. He doesn't have the right equipment, can't rent the jackhammer, his truck is broken down, etc, etc. He'll remove large amounts of spray foam insulation from under your house and not replace it. Call him if you want your call to go directly to a voicemail that is full so you can't leave him any message.

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