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Find a Location

Vineyard Court Designer Suites has 1 locations, listed below.

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    Business ProfileforVineyard Court Designer Suites

    Hotels

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1500 George Bush Dr E, College Station, TX 77840-3301
    BBB File Opened:
    5/13/1996
    Years in Business:
    32
    Business Started:
    10/1/1991
    Type of Entity:
    Partnership
    Alternate Business Name
    • Bentley I Partnerships
    • Clarke & Wyndham, Inc
    Related Businesses
    Business Management
    • Ms. Victoria Jackson, Property Manager
    Contact Information

    Customer Contact

    • Ms. Victoria Jackson, Property Manager
    Additional Contact Information

    Fax Numbers

    • (979) 764-1250
      Primary Fax

    Industry Tip

    BBB Tip: Traveling soon? Be careful when booking a hotel room

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I arrived on 1/6/2024 at the hotel and was checked in by the front desk person which I don't know her name since she didn't have a name tag. A couple off hours later I had visitors visit me. A friend and his girlfriend and yes they smell like strong cigarette smell and another weird smell. So after we talked they decided to go outside and smoke in the parking lot since they visit me before in my past stays at the hotel and plus I knew the rules off not smoking in the rooms so they went out and smoked in the parking lot. When they came back to my room. We decided to go across the street to the store to get water and other drinks so we walked pass the front desk where the front desk person saw me and my visitors walk out off the hotel. When we return the front desk person stopped us outside off the hotel room and told us that my visitors smelled like smoke and other weird smell and I explained to her that they where just smoking out in the parking lot but she then accused me and my visitors off smoking in the room and I told her no we where not but she didn't want to hear it. I told her that we where just going to leave but she kept arguing and I told her if she wanted to look inside the room she could. I left and before I did I took a small video off the room and called back to ask for her name and the managers name which she refused to tell me her name . I emailed the manager and she never got back to me until Monday I called to ask for the owner. The manager refused to tell me how to get in contact with the owners and practically said that she owned the the facility. She also stated that her coworker had gone and knocked on my room and opened it now why would she go and do that if she clearly saw me and my visitors leave the hotel and she said that she found drug paraphernalia and till this day I'm waiting on the manger to get back with me with proof off what she is saying is true. I'm just seeking for this hotel to refund the charges. I didn't break policy rules
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    Customer Reviews

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