About
Overview
BBB Accredited Since: 12/18/2007
Years in Business: 22
Payment methods:
Checks, Cash & Major Debit Cards (Fees Apply)
BBB Accreditation & Rating
About This Business
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB serving the Heart of Texas
- BBB File Opened:
- 12/17/2007
- Business Started:
- 5/1/2002
- Business Started Locally:
- 5/1/2002
- Business Incorporated:
- 5/1/2002
- Type of Entity:
- Corporation
- Business Management:
- Mr. Robert Willis, President
- Mrs. Lindsay Willis, Vice-President
- Mrs. Sierra Betancourt, Office Administrator
- Mrs. Amy Vaughn, Sales Manager
Additional Contact Information
- Principal Contacts
- Mrs. Lindsay Willis, Vice-President
- Mrs. Sierra Betancourt, Office Administrator
- Customer Contacts
- Mrs. Sierra Betancourt, Office Administrator
- Fax numbers
- Primary Fax: (936) 394-1978
- Social Media
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Refund and Exchange Policy
- It is our pledge to render careful, thorough and professional cleaning services. Our technicians are trained to use reasonable care to obtain satisfactory results. There are, however, some things that cleaning CAN NOT do. For example:* It cannot replace worn carpet pile. Carpeting, by nature, has certain permanent characteristics (fluffing, blooming, pile shading) that cannot be changed and may even be highlighted by cleaning.* It cannot replace color in fabric that has been damaged by animal or chemical stains. The nature of some spots makes it impossible to restore original color or texture. At times, a spot will appear to be even more visible after a general cleaning. Spot treating rust, liquor, cosmetics, ink, coffee, lipstick stains and the like, is performed at the customer's risk because REMOVAL OF SPOTS IS NOT GUARANTEED. (Includes furniture)* Cleaning and surface deodorizing does not remove the urine or liquid spills that have contaminated the backing, padding, and sub-surface. Restoration procedure may be required.* It cannot replace color or wear from COLOR FADING due to light, age, weak or deteriorated material. (Including furniture) * It cannot look beneath the carpet and see if tack strips have been installed properly or seams have been joined properly.For these reasons, we regret that we are unable to extend our guarantee to these items.
- Other Resources
- Texas Department of Licensing & Regulation
920 Colorado St
Austin TX 78701
Phone Number: (800) 803-9202
https://www.tdlr.texas.gov/
[email protected] - Business Categories
- Fire and Water Damage Restoration, Carpet and Rug Cleaners, Duct Cleaning, Dryer Vent Cleaning, Mold Remediation
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