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Find a Location

Airmax, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAirmax, Inc.

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers A family owned and operated business specializing in the installation, service, repair, replacement and maintenance of residential and commercial air conditioning and heating systems.

    Business Details

    Location of This Business
    216 W Pecan St, Celina, TX 75009-6160
    BBB File Opened:
    10/1/2002
    Years in Business:
    22
    Business Started:
    6/15/2001
    Business Started Locally:
    6/15/2001
    Business Incorporated:
    6/7/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Repair Masters
    Contact Information

    Principal

    • Mr. Scott Ward, President

    Customer Contact

    • Mr. Scott Ward, President
    • Mr. Brian Ward, Vice President
    • Ms. Virigina Ward, Treasurer
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/13/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I have an old Lennox Serial Number ********** Serial # - **************** (DOWNSTAIRS)-**************** (UPSTAIRS) My AC wasn't working in April a technician from Airmax (American Home Shield sent them). I have attached receipts that substantiate that they substituted R407C. Airmax charged me $225 for pulling a permit - I called the city and the cost to pull a permit is $50 and the city of Lewisville looked up my address - no one has pulled a permit for my property. ******************************************************* service. Given all the risks, Lennox does not support the use of alternate refrigerants at this time. It is important that you carefully consider the issues associated with their use, including the nullification of your manufacturer and compressor warranty. Before allowing a technician to service your HVAC equipment, we encourage you to get involved and urge your technician to only replace R‑22 with R‑22.> My upstairs unit has been broken since May 2022, the day after Airmax "repaired" my downstairs AC unit. I'm asking AHS for the following. 1) Refund the $4254 they I paid to Airmax 2) cost to replace 2 new AC units paid by Airmax 3) AHS sent these incompetent people to my home and their work destroyed my AC units. Airmax is licensed and insured. That's why they're insured to cover mistakes like this.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dissatisfied-customer !

    1 star

    09/25/2023

    1 Star is too generous! Argumentative, with a strong inability to listen/believe what the customer says. Being Cynical and giving good **************** can't happen, when you go into a situation thinking people are trying to pull a scam, or are being dishonest, you won't give good ****************, which is EXACTLY what happened here!STAY AWAY! There are much, much better alternatives, and it's not just the front office, and not just the Technicians, it's both, unfortunately! The Technician was extremely unprofessional, and thanks to him, our A/C unit is no longer covered under the American Home Shield warranty, a warranty we paid upfront for the year! We bought this house 3.5 months ago, and because the Tech knows everything (sarcasm), he's single handedly screwed us with our AHS coverage plan, the premium plan AHS offers, that covered the most expensive appliance in the house, the A/C unit, now it's not covered. The Tech's a weasel, protected by the snake(s) upfront! The Tech took everything apart, took pictures of everything disconnected, and sent them to AHS, and told them someone else took it apart, all because he didn't want to work on it, WEASEL. (Laziness strikes again!) AHS has now dropped coverage for the A/C unit because of the Tech's deceitful practice, followed up with lies!! He should've put it back together, and just left, but that would require professionalism, something that's nonexistent with with Airmax!We've owned the house for a few months, and are now out 8 months of coverage. I even tried teaching out to them about what the Tech did, Airmax stood behind the Tech, completely disregarding us, our situation, and our house, THANKS AIRMAX!

    Local BBB

    BBB serving North Central Texas

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