Reviews

Review Details

• Review fromBarry D

  Date: 07/03/2025

  5 stars
  Denali Pools turned a dream into reality! We have always wanted a pool and looked at a few builders and went with Denali. The price was very competitive, the design was perfect and the process to build it went well. ****** ***** read our mind when he designed our oasis and ***** ********* took it from there. I have to commend ***** for the DAILY communication and handling any challenge with confidence and *****. We have 100% confidence in recommending Denali Pools!

• Review fromWill T

  Date: 07/01/2025

  5 stars
  Hiring Denali to build our pool was the best decision our family has ever made! We were one of the unfortunate ones that built a pool in 2021 with a builder that went out of business because of Concrete Cancer (ASR). After our disaster, we knew we wanted to build another pool and interviewed dozens of pool builders in ******. Denali Pools was our clear favorite. Ultimately it came down to the communication and the customer service that set ********************** apart from the other pool builders. They came with a solution to demo our old pool and build a new one!***** was our sales person. We worked closely with ***** to design our pool. As a sales recruiter who owns their own business to recruit sales people, I can tell you ***** is probably one of the best sales people I have ever encountered. He was patient, kind and very empathetic to our situation. He worked with us on Christmas Eve and New Years to finalize everything. We couldn't believe it. Denali's level of customer experience is the best I have ever had with any organization EVER. The building process exceeded all expectations. I worked with the superintendent ***. I must say that working with *** was incredible. He was the best project manager we have ever encountered. *** texted us daily about the status of the pool and came to our house 2-3 times a week to check up on the progress. Having constant communication was amazing. If he said he was going to do something, it got done. Furthermore, if something didn't get done, he would text the sub contractors and it would be fixed in less than 30 minutes. It was astounding. It was clear that the subcontractors really liked working with *** and Denali. The whole process went very fast. They worked with us to hire a company that offers a guarantee on their concrete mix which was vitally important.I can not say enough good things about Denali, ***** and ***.

• Review fromDeborah A

  Date: 07/01/2025

  5 stars
  Denali Pools did a fabulous job designing and constructing our new pool and spa!! We highly recommend them!! *** and **** tended to our every need. They were great!!!

• Review fromChet S

  Date: 05/30/2025

  5 stars
  After a year we were having problems with our pump. **** came and was all over it same day. Great service got us up and going ASAP. Thanks ****/Denali
  

  Denali Pools

  Date: 06/05/2025

  Thank you for your comments.  We strive to be fast and efficient.  **** is a wonderful part of the Denali team!  Thanks!

• Review fromSivaprasad V

  Date: 05/20/2025

  5 stars
  I had excellent experience with Denali Pools as they built my backyard pool and also supported me on a timely manner for the support requests . *** from the warranty / support team is always very helpful and displays great professionalism in dealing with customer requests . Its a pleasure to have him handling the service requests!!

• Review fromJoanna F

  Date: 04/30/2025

  5 stars
  We absolutely love our new pool! From the very beginning, ****** *********, our sales **** took the time to really understand what we wanted. He listened to our vision for the space, something perfect for entertaining as well as relaxing, and helped us design a pool that fits perfectly.Our project manager, **** ******, was equally amazing. His communication throughout the process was top-notch! He kept us informed every step of the way, was responsive to any questions we had, and made sure everything ran smoothly from start to finish.Every crew that came to our house was professional, respectful of our property, and did outstanding work. The attention to detail and quality craftmanship was evident at every phase.If you're considering a pool project, we highly recommend Denali Pools and especially ****** and ****!

• Review fromCourtney S

  Date: 04/18/2025

  5 stars
  You can tell a lot about a company when and while theyre actively pursuing your business but you can really understand the core character of the company when you need their assistance and it is long after the sell - in our case just under 3 years ago. Last week we had an issue with the multi-port valve and DE filter - neither of which were functioning properly, eliminating any filtration of the pool. We immediately connected with Area Superintendent, **** ******. He sent us the link to set up the warranty, which we completed that same day. The following morning, we learned the warranty *** was out of the office and instead of having us wait, **** took the reins and immediately started working on scheduling our ***airs. Within just 2 days of our call, they ***laced the filter and multi-port valve making our pool operational again. I am posting this story to share that **** is a fantastic ***resentative of what it is like to build and collaborate with Denali. You invest in them to achieve your dreams and they equally invest in you to help make those dreams come true and take care of you long afterwards.

• Review fromChristopher P

  Date: 04/03/2025

  5 stars
  We hired Denali to build our pool. The Project Manager assigned to us was **** ******; He oversaw every phase of the pool-build. **** was present almost daily. He was always available to answer any questions or concerns in a timely fashion. We were happy with the timeline in which the pool was built and impressed at how clean Denali kept our property during such a major project. All of the workers were friendly. **** insured that we were happy with each and every phase and continues to answer any questions we have even now that the pool is complete.
  

  Denali Pools

  Date: 04/04/2025

  Thank you for that glowing review.  We truly appreciate the trust you gave us to build your pool for you.  We hope you love your pool and make many memories in your back yard!  Welcome to the Denali Family!

• Review fromBethany P

  Date: 04/01/2025

  5 stars
  In regard to our pool-build with Denali, **** ****** was the Project Supervisor/Manager. He was on site frequently, often daily from the beginning until completion of the pool. **** was constantly asking if we had any questions or concerns. Any questions we did have were answered in an expeditious manner. **** did everything in his power to ensure that we had a timely, thorough and pleasurable pool-build.
  

  Denali Pools

  Date: 04/02/2025

  Thank you for your review.  **** takes his craft very seriously and represents Denali very well.  Thank you again for the opportunity to build your pool!  We hope you enjoy it for many years to come!

• Review fromDebbie H

  Date: 12/10/2024

  5 stars
  Denali Pools did an excellent job. Design process was great. They were willing to come on site several times to make sure we were happy with the results. Communication was almost daily from the superintendent. Work was professional and done in a timely manner. Highly recommend!
  

  Denali Pools

  Date: 12/10/2024

  Thank you for the kind review.  We genuinely appreciate the opportunity to build your pool for you!