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Business Profile

Bank

Farmer's State Bank

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Farmer's State Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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Farmer's State Bank has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:05/02/2024

      Type:Customer Service Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The bank manager, *****, at the Farmers State Bank in *********, ***** along with all staff members except a nice lady named **** are not aware of banker ethics, the **** or how to perform fraud investigations. I initiated a do not contact recently this morning because ***** called me directly after I had asked **** to have him call me. I initiated that request because ***** wanted to over talk this disabled military veteran whom he know has a severe traumatic brain injury. In addition to this complaint, I will be filing a formal complaint against this bank in its entirety in the state of Texas with the ***** FTC, Texas Attorney General ******************* for the above and illegal banking practices such as illegal fees that they force banking customers to sign.

      Business Response

      Date: 05/13/2024

      This complaint is against Farmers State Bank in *********, **********; NOT against Farmers State **************, *****.

      Customer Answer

      Date: 05/13/2024

      I have reviewed the business response and accept this resolution. My sincerest apologies but neither do the all of the Farmers State Banks in the godforsaken state of Texas or the BBB obviously know which bank owns who. Classy response there, sir or ma'am. That is sarcasm. 

    Farmer's State Bank is NOT a BBB Accredited Business.

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