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      Country
          Country

          Find a Location

          Andy's Sprinkler, Drainage, & Lighting has 12 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforAndy's Sprinkler, Drainage, & Lighting

            Irrigation Equipment
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            2.71/5stars

            Average of 7 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/7/2010

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Our company focuses on repair, re-vamps and maintenance of existing sprinkler systems. We also specialize in designing and installing drainage systems and landscape lighting systems.

            Products & Services

            We service every make and model of irrigation system. We use Rainbird, Hunter, Weathermatic and many other brands.

            Business Details

            This is a multi-location business.

            Find a Location

            Andy's Sprinkler, Drainage, & Lighting has 12 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              6/6/2001
              Years in Business:
              29
              Business Started:
              5/1/1994
              Business Started Locally:
              5/1/1994
              Business Incorporated:
              3/20/1997
              Accredited Since:
              6/7/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Andy's Sprinkler Service, Inc.
              • Andy's Sprinkler, Drainage and Lighting
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Business Management
              • Mr. Bryan Lester, VP Marketing
              Contact Information

              Principal

              • Mr. Andy Hulcy, President

              Customer Contact

              • Mr. Andy Hulcy, President
              • Mr. Bryan Lester, VP Marketing
              Additional Contact Information

              Fax Numbers

              • (972) 418-9557
                Primary Fax

              Phone Numbers

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/25/2023

              Complaint Type:
              Billing/Collection Issues
              Status:
              Answered
              I hired Andy *********************** because my husband passed in January and he took care of the sprinkler system. They send a tech, who claim that my system was turn off, we determined that my husband had it turn off for the winter. However he claim that i need some maintenance done. First he charge me over $500. than he came back because apparently the system were not working properly . So i agreed to spend another $3500 or so. to get them work correctly. a month later as the heat started gettin g hotter and hot. i realize my grass turning yellow. I started calling the gentleman that work on it as he gave me his direct number. for 3 week no answer. i starting calling Andys but no respond either. Finally a manager call me ******* ask me to send him picture and video to his email. and he was going to share with his boss. never follow up again neither one. So i call to Andys and they said ******* call me and i didn't answer, i save his number on my contact. he never called. I spoke only once to him when he ask i send videos. I call again and spoke to him this week. And not only did he said i didn't send him the video which is why he didn't speak to his boss. Than because i told him that i did send them to the email he provided by text, he got very upset and so did i and he call me names and hang up on me. I call back request to speak to owner or person in charge besides *******, until today no one has responded. I feel like i was taken advantage by the first tech. i made a mistake to tell him i recently loss my husband. I didn't know how the system work. I hired someone else because apparently ******* was sopost to come and see the warranty of the job. But he never came , infact he refuse to come and look at it . instead he requested video and pictures which he claimed he never received them after i sent them twice to his email. and the main mail box for Andys. Yet i have not had anyone reach out to me. I had to pay all over again to another company , who found out my system was never even turn on. Which is why my grass was turning yellow. **** tech told me some area would never work. But they do. he just never set them up. Later i found out from Andys that week after that tech was here he was fired? i want them to refund me my money, if they would have been professional to respond and give me a reason for all their mistake perhaps i wouldn't be sending this email. I dont want an apology anymore , ******* was rude and very unprofessional he said i bother him to much. His Boss never has return my calls either. Pherhps he not even aware. i cannot imagine any business owner not respond. Once i figure out how to download video and picture i will send them. Thank you.
              Read More

              Customer Reviews

              7 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Steven F

              03/11/2024

              I live in *******, called ****'s, they sent a crew the same day! The first team was great but my system had to be rebuilt, it was horrible! So, ****** shows up with another crew to basically rebuild my 20 year old system. ****** was spectacular! Took me step by the through the entire process and answered every question! And his teams are AMAZING. They were fast and efficient!THANKS!

              Local BBB

              BBB serving North Central Texas

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