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            Business ProfileParker Communications, LLC

            Telecommunications
            BBB accredited business

            Contact Information

            901 N Fisk Ave # 170

            Brownwood, TX 76801-8236

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            Email this Business
            (325) 267-9611

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            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/12/2021

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            901 N Fisk Ave # 170, Brownwood, TX 76801-8236
            Email this Business
            BBB File Opened:
            5/12/2021
            Years in Business:
            31
            Business Started:
            1/1/1993
            Business Started Locally:
            4/22/2021
            Date of New Ownership:
            2/1/2022
            Accredited Since:
            5/12/2021
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            25
            Contact Information

            Principal

            • Mr. Josh Parker

            Customer Contact

            • Mr. Josh Parker
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            07/26/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            Parker communications trenched through both sides of my front lawn to install a fiber cable. They severed an irrigation line and covered it back up. Because of that I had 2 non functional sprinkler heads and a large water leak pouring out of my driveway. I reached out to the company to let them know and they agreed to repair it on 7/19/23. Nobody ever came by so I called again but they did not answer. I missed a call from them on the 21st saying they were sorry for not letting me know he couldnt come by and that they would call me the following Monday. I never received a call but when I came home from work I noticed some dead sod where the broken irrigation line was located which I thought was odd cause I never told them which side the leak was located. Because I was never able to communicate with the person who was completing the repair the sprinkler heads still don’t work. Also the repair was not done well the sod is dead and dry and there’s still a good amount of loose dirt around the sod.
            Read More

            Customer Reviews

            3 Customer Reviews

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            Most Recent Customer Review

            Troy R

            12/11/2023

            If I could leave 0 stars, I would. They tore up my yard twice and I had to call both times over a month to get them to fix it the first time. Currently waiting to have them come back out and fix it again. Terrible service.

            Parker Communications, LLC Response

            12/13/2023

            We are sorry to hear you've had a less than satisfactory interaction with our crews. We strive to leave construction sites in the best condition possible. Our QC coordinator has put a priority on your restoration. We are currently awaiting a delivery of sod this week to complete the restoration and will reach out to you to confirm completion.

            Returning customer lawns to pre-drilling conditions is a priority at Parker Communications. We offer multiple types of sod and complete yard clean ups within 3 days. All grass is watered when placed and takes approximately 2 weeks to become green again. If your sod did not survive we would be happy to replace it.
            Read 2 More Customer Reviews

            Local BBB

            BBB of Abilene

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            BBB Reports On

            BBB reports on known marketplace practices.

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