Business ProfileforDusty Underwood Plumbing & Septic

I am being threatened by the owner of Dusty Underwood Plumbing and Septic, **** For background, in early 2023 their techs convinced me that I needed a new septic system, and I was set pay them upon completion of the job. Before the install or any work being done other than drawings and permits, my wife totaled my car and my AC unit went out. I could no longer afford it and offered to pay for the permit, thinking maybe $300 or so. They charged me $1,350 which I am still paying off to today and did not fight it. On September 15, they sent out a tech to look at my alarm going off. He didn't fix it and charged me $100. I put a bad review up on ******* After speaking with the manager, she agreed to refund me as long as I took the review down. I thought things were fine, and had asked to send me a contract for maintenance services as mine had expired. ******* sent a contract but my name was misspelled. I told her I'm sure it is not a big deal, but wanted to let her know. She said no problem, and that she would resend, but never did. I followed up again on 10/4/23, but no response.I call back on 5/8/24 to follow up and was being very polite in the beginning (all on a recorded line). The lady put me on hold for several minutes, just to come back and say that they do not want my business. At this point I said "Why couldn't somebody tell me that in September?" and regrettably followed that up with a "F You" before hanging up. Something I should not have said and not proud of.I post a one star review 5/8 on ****** and ********* Underwood responded by painting me out to be a liar, never once addressing my concerns.Today, Dusty Underwood sends me texts saying that I "attacked, cursed, manipulated and threatened them". I did curse, but that is also this is a lie. He tells me to remove the review and if you don't, the issue will become more complicated" and "Remove the review/s and we all move on peacefully."I take that as a threat. He won't let it go.