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Business Profile

Carpet and Rugs

Incredible Rugs and Decor

Reviews

Customer Review Ratings

4.5/5 stars

Average of 26 Customer Reviews

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Review Details

  • Review fromCarole C

    Date: 03/14/2025

    5 stars

    Carole C

    Date: 03/14/2025

    Absolutely great communication. Beautiful rug. Fast shipping. Great company. This is 2nd rug Ive purchased from Incredible Rugs.

    Incredible Rugs and Decor

    Date: 03/17/2025

    Thank you very much for your kind words. We're delighted to know you are happy with your shopping experience and our prodcuts and thank you for shopping with us. 
  • Review fromPatricia D

    Date: 10/25/2024

    5 stars

    Patricia D

    Date: 10/25/2024

    I've shopped with success at Incredible rugs and decor previously and looked there again for rugs. They have a huge selection of beautiful rugs of all kinds. Their prices are decent. I found what I was looking for, my order processed and shipped within a couple of days and I'm very pleased with the rugs and their website. I will continue to shop there.

    Incredible Rugs and Decor

    Date: 10/26/2024

    Thank you for your kind feedback. We appreciate your business and hope to serve you again, soon. 
  • Review fromLynne L

    Date: 10/02/2024

    4 stars

    Lynne L

    Date: 10/02/2024

    Great customer service and my rug was delivered in 2 days.

    Incredible Rugs and Decor

    Date: 10/25/2024

    Thank you for your feedback. We're delighted to know you are happy with our service! 
  • Review fromJessica B

    Date: 07/21/2024

    5 stars

    Jessica B

    Date: 07/21/2024

    Beautiful rug that was accurate to the pictures and shipped so fast! Also better priced than identical rugs that I saw in store. A+

    Incredible Rugs and Decor

    Date: 10/25/2024

    Thank you very much. We are happy to hear that you had a good shopping experience with Incredible Rugs and Decor.
  • Review fromJanet M

    Date: 06/28/2024

    5 stars

    Janet M

    Date: 06/28/2024

    Great quality, fast delivery. Love that you can order and see a small sample rug before ordering the large size. Color was exactly as shown online.

    Incredible Rugs and Decor

    Date: 10/25/2024

    We're so happy to hear that you had a good experience with our Rug Sample Program. We hope to server you again, soon!
  • Review fromJohn C

    Date: 06/21/2024

    1 star

    John C

    Date: 06/21/2024

    Horrible! 75% of carpet Sellers in the ************* offer free Returns. Even though this rug was shipped directly from the manufacturer, Incredible rugs charged me a Discounted shipping rate ??To return an 8 x 10 rug. I had to return the rug because I also needed another size that they told me was out of stock.Try using other sellers like Bed ************** Wayfair, Amazon, and so many others that offer the same rug had a cheaper price and offer free return.

    Incredible Rugs and Decor

    Date: 10/25/2024

    We appreciate your feedback. However, we confirmed that the rug you purchased from us, which is a large, thick, heavy quality area rug, is not sold on the sites you mentioned with free returns. If you research a bit you'll find that typically free returns are only offered on light-weight, lower quality rugs and decor products.
  • Review fromDavid H

    Date: 05/15/2024

    5 stars

    David H

    Date: 05/15/2024

    Incredible selection of beautiful rugs and fast delivery. Everything to like about a business.

    Incredible Rugs and Decor

    Date: 10/25/2024

    Thank you for your kind words. We appreciate the feedback and look forward to serving you again.
  • Review fromCarol D

    Date: 05/09/2024

    5 stars

    Carol D

    Date: 05/09/2024

    Easy to use website, speedy delivery and the rug is exactly what I wanted. The colors are true to the picture.

    Incredible Rugs and Decor

    Date: 10/25/2024

    Thank you so much!
  • Review fromKaren P

    Date: 04/03/2024

    5 stars
    You guys went above and beyond to get ** the correct rugs. If they were low stock you would have them put our name on it at the warehouse. Awesome customer service. Love you live chat. I will be buying all my rugs from you going ahead. Thanks Incredible rugs.
  • Review fromDawn K

    Date: 04/02/2024

    5 stars
    After being so happy with my first purchase from Incredible Rugs and Decor, I ordered a second rug for my hallway. I used their online tool to see both rug together and confirm they would work well together. I am just as happy with my second purchase. Both were sent timely, well packaged and of the quality expected.

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