Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Cold Air has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCold Air

    Air Conditioning Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1475 IH 10 E, Beaumont, TX 77701
    BBB File Opened:
    4/29/1997
    Years in Business:
    28
    Business Started:
    4/1/1996
    Business Started Locally:
    4/1/1996
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Appliance Sales & Service of Beaumont
    • Cold Air Conditioning & Applicance Repair
    • EZ Sales
    • Mark Cassidy Cold Air
    • Doctor Cool's Cold Air
    Business Management
    • Mr. Mark Cassidy, Owner
    Contact Information

    Principal

    • Mr. Mark Cassidy, Owner

    Customer Contact

    • Mr. Mark Cassidy, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/20/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ashland E.

    1 star

    11/30/2021

    I purchased a refrigerator from this company the owner refused to bring fridge into the house and he charged me a delivery fee. The owner was rude and unprofessional he left with the fridge and refused to give me my money back from delivery. I have been waiting outside over 10 minutes for a check.

    Cold Air Response

    11/30/2021

    ***** told you before you purchase that refrigerator that we were not going inside your house because of covid. Then you lied about *****. I didn't have to give you a refund but I did because I didn't want to waste time. There's a guy on the corner of **** and ******** next time go see him for appliances. Don't come back on my property.

    Cold Air Response

    11/30/2021

    For more information call ************. I'm glad the BBB gave me the opportunity to respond to you. I am a Refrigeration A/C and Appliance repair technician in business for myself. I graduated from Lamar University almost 40 years ago and I passed the State of Texas Mechanical Contractors Exam for Commercial Refrigeration and Environmental Air Conditioning. I've also been trained in Computer Robotics and Electronics Technology. Now! I mainly work on my own appliances and other equipment for resale here at my store at **** Interstate 10 East Beaumont Texas. but if I can help the public out with service work I will. I'm usually working on three or four jobs at the same time, and answering the phone. I also keep the most commonly used, new parts in stock for my service department and if I can help the public out with parts I will, but you have to know what you're looking for and be able to text me a picture of the parts you want to ************. I don't have time to look up parts for you unless I get the job doing the work. Thanks

    Local BBB

    Better Business Bureau in Southeast Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.