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Business Profile

Moving Companies

2 Soldiers And A Truck

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Complaints

This profile includes complaints for 2 Soldiers And A Truck's headquarters and its corporate-owned locations. To view all corporate locations, see

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2 Soldiers And A Truck has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:09/02/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was taken advantage of as a single mother by this moving company. They stated there were three men to help me move and only two of them were doing the move. They charged me $925 for moving from a 2 bedroom one bathroom home. They made two stops prior. First stop to get a couch and second stop to get an exercise equipment that took them 2 hours. I was not with them the entire time because I was moving a lot of items from my rental to my new house. From the rental they moved the following items:Two beds and mattresses Dresser and night stands ******* console Leather love seat Washer/.dryer Refrigerator Elliptical This should not have taken them this long. What Im seeking is a refund for their poor service or even partial for what time it shouldnt have taken and for the owner taking advantage of me. When addressed he wrote me this and I quote:Its always something with you dumb women - you move to date every man you see on the planet earth. Your life is a complete mess, your far from any type of role model for your children and now youre blaming the movers for charging you less money for 4 locations and a piece of s*** machine that took us hours to take a part. Im very content with losing an extra 3 hrs that we didnt charge your broke a** for and I pray you get your dam life together and stop letting every man you see f*** the s*** outta your dumb ***.Now he has threatened me. Put me and my family doesnt. Took advantage of me and people need to know what kind of service and business they are receiving. I need help from you all addressing this because this is not right and not at all how I should be treated. I recently got divorced and dont have any help and this is what he does to me? Please help me. He originally charged me $1400 but told him I couldnt afford that and that was not was we agreed to. Then he came down on it but it was still outrageous and they took many breaks too. Document states they started at 9 but did not begin until 10.

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