Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Texas Winos has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Texas Winos

      3507 N Lamar Blvd #300968 Austin, TX 78703-0101

    Business ProfileforTexas Winos

    Tour Operators

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    53 complaints closed in last 3 years

    26 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3507 N Lamar Blvd #300968, Austin, TX 78703-0101
    BBB File Opened:
    9/20/2016
    Years in Business:
    11
    Business Started:
    9/23/2012
    Business Management
    • Mr. Richard Samuel Nunez, Director
    Contact Information

    Principal

    • Mr. Richard Samuel Nunez, Director

    Customer Contact

    • Mr. Richard Samuel Nunez, Director

    Customer Complaints

    53 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/19/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I purchased a Groupon for a winery tour for 2 with BBQ lunch and music. When I attempted to schedule the tour, the website had an option to indicate that neither of us would be drinking on the tour. However, I was not able to complete the purchase without being charged a $52 tasting fee. I emailed the company and ******* replied, stating "Also the fees go more toward the ************** they provide for our groups". I emailed 3 more times looking for a solution to book without paying a tasting fee. No reply after 1 week. So, I booked and had to pay the fee. They should refund the $52. I should not have to pay for ************** that will not ve serving me.

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Caroline S

    1 star

    04/28/2024

    Scam. It should have tipped me off that I didn't receive a confirmation email when I bought our tickets. They don't have a phone number you can call, so I sent a message through their website and advised that I didn't get a confirmation email. The guy that runs it (who appears to be the company's sole employee) then sent me an email saying that it served as the confirmation and that we were booked for this Sunday, 4/28. Well, from lots of other reviews I've read here and on other platforms, their pattern is to abruptly cancel events due to a variety of excuses, and not issue refunds. This is what happened to us. I paid for two tickets to their "Wino Fest" and they cancelled it 3 days ahead of time because there was rain on the forecast. (Usually these things are held indoors only, or at different venues that give you the option to be indoors or under sufficient shelter, so that seemed odd to me. I requested a refund and never heard back. I followed up numerous times just to be told that they're busy and will let me know when they issue my refund. Very unhappy that I did business with them, and won't do it again.

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.