Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Shipping Broker

uShip

Reviews

Customer Review Ratings

4.54/5 stars

Average of 368 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAubrey M

    Date: 11/03/2025

    Great site to use. Perhaps one of a kind. They can handle all of your shipping needs. Very streamline and efficient. Cost effective as well.
  • Review fromMatt G

    Date: 11/03/2025

    Clear, easy and reliable service. We will keep coming back!
  • Review fromCalvin S

    Date: 10/30/2025

    Shipping an antique bookcase. Cost was very reasonable. Bid process was very efficient. Driver was excellent. He picked up when he said he would and delivered cross country on time. Shipment was in perfect shape. Could not have asked for a better small shipment experience.
  • Review fromSami S

    Date: 10/28/2025

    Simply put, this was an absolutely perfect experience in every way possible; the pricing was extremely competitive, the pickup occurred during the given time window, the fragile hardtop was strapped securely in the cargo van and the delivery was on the day and time promised! The dispatcher was professional and accommodating and made himself available for questions/updates throughout the process. Thanks To You Logistics far exceeded my expectations and will be my #1 choice whenever I need to move anything!!
  • Review fromDanny M

    Date: 10/21/2025

    Excellent communication and updates, very pleased, would definitely use them again.
  • Review fromMICHAEL M

    Date: 10/20/2025

    Charged for services I did not receive. Charged inflated shipping charges despite nothing materially different from what I already disclosed. BOL and shipping coordination reviewed and edited with the uShip team during the quoting process. uShip failed to provide any evidence of a thorough investigation despite repeated requests. **** *****, customer service LTL Operations no help whatsoever and proceeded to waste my time and did nothing to rectify the situation.

    uShip

    Date: 10/24/2025

    Hi *******, 

    We are sorry to hear about your experience and understand the frustration it has caused you. Though uShip is a neutral third party that connects consumers with independent carriers, we always try to assist when issues arise. We can see that you have already been in touch with our support team. However, if you require further assistance or have any additional inquiries, please do not hesitate to contact us at ************** or ***************************************************************.

  • Review fromLaura G

    Date: 10/19/2025

    Fantastic experience. Shipper was prompt, professional, and reasonably priced. USHIP made the whole process of choosing a shipper and managing the payment process easy.
  • Review fromMatthew H

    Date: 10/18/2025

    Fantastic company. Quick professional answered questions quickly and efficiently. I would definitely use them again. Contractor was professional honest timely and friendly. Thank you,**** ******
  • Review fromteresa t

    Date: 10/17/2025

    I had to transport my power wheelchair from ** to **. The transporter communicated with me thru the entire process. My wheelchair was picked up and delivered as promised. I had no issues. It was so simple. The experience was amazing!
  • Review fromSANDRA C

    Date: 10/17/2025

    Excellent company to help with your large items you need shipped from state to another state. If you have problems, their customer service is very helpful and walks you through the process of shipping, plus working with the shippers who list on their website. You won't be disappointed. They handle payments for shipping, the shippers you can choose from, and protected deliveries and payments.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.