Business ProfileforWargaming (USA) Inc.

A purchase was made on my account by a child while my game was open on the computer. This purchase was made in error, and costed $131.99 CAD. As soon as I found out about this errant purchase, I contacted support for a refund. I had not used any of the purchased items (christmas box items), nor spent the premium currency that was obtained from the boxes. Furthermore, the boxes did not give the items advertised, which further poses an issue.Wargaming refused to give a refund for this errant purchase, so I disputed the purchase with my credit card department because it was not the merchandise advertised nor was it something I intended to purchase. During this credit card dispute, wargaming suspended my account. This costs me premium days (which are an in game boost of real financial value), as well as access to paid assets I previously bought irrelevant to this disputed purchase.Such forced removal of my valuable items for a legitimate dispute is unacceptable. I think Wargaming should only be allowed to remove the items that are related to the disputed purchase, not the account or other paid assets within the account.