Complaints
This profile includes complaints for Linebarger Goggan Blair & Sampson, LLP's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 565 total complaints in the last 3 years.
- 115 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:01/27/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
In 2024, I received 3-4 letters from this collection agency/law firm and then another one in January 2025. They are claiming that I owe school taxes for ********************************. I have NEVER lived in **** or any place close to ****! I tried to clear this up with them last year. I talked to someone over there named ****** who told me that they would STOP sending the letters. I even called the school district and they told me to talk with ****** over at Linebarger Goggan ************************************************ After I talked with both the school district and this law firm, I thought things would be cleared up because they said they would stop sending the letters. They are still sending me threatening letters. They say that I owe $31,742. 82 for school taxes in a place that I have NEVER lived! They continue to harass me and I want it to STOP! I have never, ever, lived in ****, *****! NEVER! I want to know why they are allowed to keep scamming people?Business Response
Date: 01/28/2025
******** Dietert
********************************
****************************
Re: BBB Complaint ID ********
Dear Ms. ****************** behalf of Linebarger Goggan Blair & Sampson, LLP (the Firm), I am responding to the complaint submitted on January 26, 2025 to the Better Business Bureau (BBB) regarding our collection efforts on Account Number ******* (the subject property). Upon receipt of this complaint, we placed the subject property in a complete hold and stop work status for review.
The Firm represents the ******************************** (Roma ***) in the collection of delinquent ad valorem property taxes. **** ISD forwarded the account detail for the subject property to our firm as payment obligations related to this case have become delinquent. The subject property is a business personal property account under a same name property owner that remains delinquent.
Based upon your representations and our detailed review of this matter, we have removed ************************************************* as a valid address for the owner of the subject property. Your address has been identified as inactive in our files and the subject account has been properly notated.
Thank you and I hope this response has addressed the concerns in your complaint. Should you have any questions or concerns, please do not hesitate to contact me directly.
Very Truly Yours,
***** R. *******
Capital PartnerCustomer Answer
Date: 01/28/2025
Complaint: 22859390
I am rejecting this response because: The letter does not state whether or not they will take my NAME off of their scam collection. They mention my current address but what does that have to do with anything. I am not confident that they will discontinue the harassment for property taxes that I DO NOT OWE in a county that I have NEVER lived. This "law firm" is a total scam who preys on innocent people. How they are in business I will never understand. If I receive another letter from them, I will keep reporting them to whomever will listen.
Regards,
******** *******Business Response
Date: 01/31/2025
******** Dietert
********************************
****************************
Re: BBB Complaint ID ********
Dear Ms. ****************** behalf of Linebarger Goggan Blair & Sampson, LLP (the Firm), I am responding to your response to our written response, dated January 28, 2025, to your complaint submitted on January 26, 2025 to the Better Business Bureau (BBB) regarding our collection efforts on Account Number ******* (the subject property).
The Firm acknowledges your concerns regarding receiving further contact from our office related to the subject property. The subject property is a business personal property account under a same name property owner that remains delinquent. We do not have the authority to remove your name from the ad valorem delinquent tax roll as you share the same name as the delinquent property owner; however, in order to avoid future correspondence from our office on the subject property, we have removed ************************************************* as a valid address for the owner of the subject property.
Thank you and I hope this response has addressed the concerns in your complaint. Should you have any questions or concerns, please do not hesitate to contact me directly.
Very Truly Yours,
***** R. *******
Capital PartnerCustomer Answer
Date: 01/31/2025
Complaint: 22859390
I am rejecting this response because: I HAVE NEVER LIVED IN **** ***** SO WHY IS MY NAME ALIGNED WITH SCHOOL TAXES IN A PLACE THAT I HAVE NEVER LIVED!! YOUR RESPONSE TELLS ME THAT YOU WILL CONTINUE TO HARASS ME FOR SCHOOL TAXES THAT I DO NOT OWE! ALSO, I HAVE NEVER OWNED PROPERTY IN **** *****! NEVER! I DO NOT UNDERSTAND WHY YOU ALL CONTINUE TO TRY AND SCAM ME LIKE THIS AND WHY IT IS EVEN ALLOWED! I DO NOT AND HAVE NEVER OWNED PROPERTY IN **** ***** AND THEREFORE WOULD NOT OWE SCHOOL TAXES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! STOP WITH YOUR SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Regards,
******** *******Initial Complaint
Date:01/24/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I can not connect to anyone at their offices to pay a toll that went to collections. I have no letters from them, or EZDrive. I was provided a ticket # from EZ drive, but that is all they could provide me. It was from an Allston toll on August 28, 2024. I have tried 5 numbers, and have left several voice messages, spoke to a chat person, which they said they would follow up in email. I have yet to receive a call back or email in regards to anything. I now can not register my vehicle in **, without paying this toll I have no reference to. I have reached out to both the governors office, and ******* ******** office in order to help me. I need to speak with someone and pay this toll ASAP. It should not be there difficult.Business Response
Date: 01/28/2025
I am responding to the consumer complaint filed with your office by ******** ****** Ms. ****** complaint regards an account for tolls and fees paid to our client, the ****************************************** (*******).
Upon receipt of this complaint, we reviewed the account with our client. Per MassDOT, Ms. ***** made a payment with them today, in the amount of $35.17. As such, ******* has recalled this account from our office. There is no further amount due by Ms. ******
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Initial Complaint
Date:01/21/2025
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a notice of a Toll violation dated Jan. 8, 2025 for two toll crossings made on 10/1/24. This was the only notification I have received regarding this instance. The tolls totaled $3.00. The fee charge is $50.00. Making the totaled owed $53.00.I have not received any prior notification of this violation/s. Had I, I would have called the ** B&T directly to make the billing adjustment, since I am a holder of an EZ-Pass tag. I have tried calling them directly but am kept on bold for over 30min each time. I would like to have this bill adjusted.Business Response
Date: 01/23/2025
I am responding to the consumer complaint filed with your office by ****** *********. Ms. ********** complaint regards an account for unpaid tolls and fees owed to our client, the ***************************** (****).
On October 1, 2024, a vehicle with New York license plate *******, registered to ****** *********, incurred two tolls on the New Jersey Turnpike. NJTA mailed notices for the violation, totaling $53.00, the amount of the toll incurred, and associated fees. The notices were mailed to the address **** received from the **************************** (DMV): ************************************ *******************
When the notices went unpaid beyond the due dates, the violation was referred to the Firm for collections. A notice was mailed on May 6, 2024, in the amount of $53.00, and the latest notice was mailed on January 8, 2025, in the same amount.
Upon receipt of this complaint, we reviewed the account with our client. Per ****,the debt is valid. The violation occurred due to Ms. ********** NY EzPass account having a negative balance at time of violation. **** has provided an invoice and image for review. The amount of $53.00 remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Customer Answer
Date: 01/23/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
****** *********Initial Complaint
Date:01/21/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
January 5th, 2025 Line agree Goggan Blair and Sampson LLC has sent a second set of letters trying to collect a debt that I had previously paid before. I am unsure if this is a scam as I have read online that it is. **** and ******* have stated that there is a wave of scams attempting to collect money from tolls. Please help me determine if this is a scam or not. Account number on letter: ********* Name: ****** Giraldo ***** Address on letter: *********************************************Reference: ********* Client code: FLSTFTE2 As of 08/13/2024 you owed: $74.88 You were charged amount in fees: $39.63 Total owed: $114.51Business Response
Date: 01/28/2025
I am responding to the consumer complaint filed with your office by ****** Giraldo *****. ****************** complaint regards an account for tolls and fees owed to our client, the *************************** (FTE).
Between November 18, 2023, and September 19, 2024, a vehicle with Florida license plate, ******, registered to ****** Giraldo ***** and ******* Bueno *******,incurred numerous tolls on *************************** toll lanes. Multiple invoices were mailed for the violations, totaling $117.01; the amount of the tolls incurred, and accumulated fees and penalties. The invoices were mailed to the address FTE received from the **************************** (DMV):*********************************************** Please note it is the responsibility of the registered owner of the vehicle to update the mailing address on their registration.
When no response was received to the invoices, the account was referred to the Firm for collection. A notice was mailed on January 5, 2025, in the amount of $117.01. The Firm located a probable new address on January 13, 2025; ************************************************************************************************ No response was received directly by the Firm.
Upon receipt of this complaint, we reviewed the account with our client. Per FTE,all charges are valid. *** has provided a breakdown of charges, invoices, and image for review. The system shows there is a transponder in the vehicle.However, the transponder is not active. The ******* account the transponder was previously associated with has been closed since September 10, 2019 by the customer. The amount of $117.01 remains due and owing.
Please note ******* is currently experiencing a Smishing Scam which are targeting customers via text messages. This has been a nationwide issue targeting several tolling ************ not provide any personal information if received by a text message advising to process a payment via a link through the text message. All notices for *** for a balance owed are sent via ***************************** ********* Mail) on an invoice or a collections notice.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary,please let us know.Initial Complaint
Date:01/21/2025
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am filing a formal complaint against Linebarger, Goggan, ************************************************ LLP regarding a delinquent toll notice I recently received, as well as increasingly suspicious actions that suggest potential fraud.After moving from ********** to *************, I encountered problems with **** updating my address in their system, which likely caused me to miss the alleged toll notice. Despite my suspicions, I provided **** email confirmation of these address issues to your office. Despite my efforts to ensure my address was updated, I did not receive any communication from ******* regarding these tolls until your firm sent the notice.Given the extenuating circumstances of my move and the **** delay, I respectfully requested that the late fees be waived, fully explaining the situation and providing the necessary documentation from ****. However, your firm has insisted that my documentation is insufficient and that I am still at ******** concerns have only grown due to the legitimacy of the notices Ive received. Recently, I have been sent additional letters from your office, but addressed to my home with a completely different name (*** ******). This raises serious doubts about the validity of your claims and suggests that this may be an attempt to fraudulently collect money from me. The confusion surrounding the tolls, coupled with the incorrect name on the correspondence, strongly suggests a deliberate effort to mislead or deceive.The continued refusal to address my request to waive the late fees, combined with the suspicious actions involving erroneous correspondence, leads me to believe that this may not be a legitimate attempt to collect money owed but rather a fraudulent scheme.Happy to provide additional evidence such as **** address change confirmations and previous correspondences from myself to the company if needed.Business Response
Date: 01/28/2025
I am responding to the consumer complaint filed with your office by ***** *****. ***** ****** complaint regards an account for tolls and fees paid to our client, the ****************************************** (*******).
Between February 11, 2024, and March 11, 2025, a vehicle with California license plate *******, registered to ***** *****,incurred multiple tolls on ****************************************** toll lanes. MassDOT mailed Pay by Plate Invoices for the violations, totaling $90.53; the amount of the tolls incurred, and accumulated fees and penalties.The invoices were mailed to the address MassDOT received from the Department of Motor Vehicles (DMV); **************************************************** Please note it is the responsibility of the registered owner of the vehicle to update the mailing address on their registration.
When no response was received, the account was referred to the Firm for collection. A notice was mailed in the amount of $90.53,on July 17, 2024. A second letter was mailed on August 21, 2024, in the same amount. The Firm continually tried to reach Mr. ***** and a probable new address was located; ******************************************** The latest notice was mailed on November 20, 2024, in the amount of $90.53.
Upon receipt of this complaint, we reviewed the account with our client. Per *******, the debt is valid. After review of Mr. ****** documentation for his claim *******, as a one-time courtesy, will remove $44.00 in fees. ******* has provided a statement, image, and invoices for review. The balance of $46.53 will remain due and owing.
As for Mr. ****** reference to a letter in someone elses name, it was not addressed to him, and is not his debt.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Customer Answer
Date: 01/28/2025
Better Business Bureau:
I am satisfied with this outcome, thank you. If you can tell the agency to have the massDOT send me a new invoice with the late-fees removed that would be great. It will promptly be paid once I receive it in the mail.Regards,
***** *****
Initial Complaint
Date:01/21/2025
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Received a letter stating I owe for "unpaid parking fines". For one, I've never been to the city or County they claim this unpaid parking ticket was from. Two- The county has no such records of an unpaid parking ticket. Third- the date they claim this unpaid ticket is from was over 4 years ago! I birthed a child in a hospital that date so there's no chance this could ever be accurate. Nice try though.Business Response
Date: 01/28/2025
Ms. ******************* behalf of Linebarger Goggan Blair & Sampson, LLP (Firm), I am responding to complaint number ******** issued by the BBB in regards to our firms collection efforts on behalf of the Clerk of the Circuit Court & Comptroller, ***************** (Clerk) for Parking Citation No. ********.
This account was recalled from our system on 22 January 2025 and subsequently dismissed by our client. You should not receive any further communication regarding this citation.
I hope this is enough to satisfy your inquiry. Should you have any further questions, please do not hesitate to contact me at ************.
Best Regards,
***** A. ********
PartnerCustomer Answer
Date: 01/28/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
**** ********Initial Complaint
Date:01/16/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a collections letter stating that I owed $64.75 from unpaid tolls from mass dot.Reference number is ********* Invoice number is ******** License plate CT: ******* I have not received any notice of this from EZPASS ma and I havent owned that vehicle in years this appears to be a scam.Business Response
Date: 01/23/2025
I am responding to the consumer complaint filed with your office by ****** *******. ****** ******* complaint regards an account for tolls and fees paid to our client, the ****************************************** (*******).
Between August 7, 2021, and September 22, 2021, a vehicle with Connecticut license plate *******, registered to ****** *******,incurred multiple tolls on ****************************************** toll lanes. MassDOT mailed Pay by Plate Invoices for the violations, totaling $*****; the amount of the tolls incurred, and accumulated fees and penalties.The invoices were mailed to the address ******* received from the Department of Motor Vehicles (***); ************************************************************************, and *********************************************************************, respectively. Please note it is the responsibility of the registered owner of the vehicle to update the mailing address on their registration.
When no response was received, the account was referred to the Firm for collection. A notice was mailed in the amount of $*****, on May 13, 2023. A second letter was mailed on June 23, 2023, in the same amount. The Firm continually tried to reach Mr. ******* and a probable new address was located; ****************************************** The latest notice was mailed on January 6, 2025, in the amount of $*****. No response was received directly by the Firm.
Upon receipt of this complaint, we reviewed the account with our client. Per MassDOT, Mr. ******* currently owes the amount due, it is not a scam. According to the *** ****** ******* was the registered owner of license plate ********** at the time of the violations. ******* has mailed seven Pay by Plate invoices since August 2021. The transponder #******* from Mr. ******* EZ Pass acct # ******* has been insufficient since May 2021. ******* has provided a statement, image, and invoices for review. The amount of $ ***** remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Initial Complaint
Date:01/02/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a letter on a speeding ticket I do not remember receiving from what may be 2015. There is no information other than a case number that does not show up with Merced County Traffic Division at all. This was nearly a decade ago and now they are discussing intercepting my tax return for something that may or may not have existed. I no longer have this last name nor do I know which vehicle this was for.Business Response
Date: 01/09/2025
I am responding to the consumer complaint filed with your office by ******** ****. The complaint regards a balance owed by ******** ********* ****** to our client, the Merced Superior Court, for a traffic citation.
Ms. Mesas complaint states that the citation was issued for a previous name, she does not remember receiving it, and does not know which vehicle she received the citation in. Ms. ****** (now Ms. ****** received a speeding citation on September 5, 2015 while driving a 2014 ****** Camry. The citation balance of $233 can be found online at ****************************************************** with citation number *****TL. A reduction in the balance due can be requested at the same website if Ms. **** is experiencing a financial hardship. A copy of the citation, with her signature, can be requested from the Merced Superior Court by contacting the Courts collections department at **************. If she wishes to dispute the citation, she may also do so by contacting the Court directly.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Initial Complaint
Date:12/30/2024
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
A suit was filed on the Texas Account at HCAD account *************** for $11,000.00, and they were going to foreclose on the property. The property has been put into a Trust and on Homestead.There are no more property taxes. The account is zero balance and the Law firm is claiming that I owe $571.00 for ******* ******* which is inaccurate it has been dismissed Linebareger is still trying to collect on something I never entered or agreed to. Also, there is a billing error for $300.00 for Linebarger Goggan Blair Sampson for the abstract fee. I never agreed to this. All the the information they wanted to know was already recorded over 30 years ago. I have sent letters asking to validate the debt and show how I owe where is the agreement. I never filed the law suite *** ****** Property tax Collector hired the law company. Not I I do not agree. This matter needs to be closed out as zero.Business Response
Date: 01/08/2025
I am responding to the consumer complaint filed with your office by ******** ******. The complaint regards a delinquent tax suit that our law firm filed on behalf of the City of Houston, *********************************** and *****************************************.
We filed the suit on February 16, 2024. At that time ********* owed delinquent taxes to our clients in the amount of $7,450.18.Since the filing of our suit Ms. ****** has qualified for a Disability Homestead exemption. This exemption has lowered her tax liability and she no longer owes any delinquent taxes. We have filed a dismissal (nonsuit) with the court.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Customer Answer
Date: 02/20/2025
Complaint: 22744730
I am Would like for this response TO show on the Harris County Tax Assessors that there is not longer any Tax Suit and here is why: This case has not been properly closed. I have called the Courts 295th Judicial District Court. I was told that all parties has drop there suit except for LInebarger Goggan Blair &Sampson, LLP. I have written letters to Linebarger Goggan Bliar & Sampson the Intervener on how do they feel the Estate owe, when we never entered into any agreement to hire them or retain them as an Attorney on behalf of Cretelia ****** ******. There is no agreement, so how do they feel $300.00 is owed. Nor has LInebarger Goggan BLair & Sampson loan me any money in the amount of $300. The attorney has not responded to me. The case still shows on Harris County Tax Assessor as still in Ligation. I have called the courts requesting for release or dismiss of tax suit. I was told its the Law Firm that is holding up progress. I request for a release of tax suit sent to me by mail stating that the Tax Suit has been drop by all parties . I am requesting for this matter show on the tax assessor tax litigation is closed That there is no longer any tax Ligation for Tax Suit Cause Number *********. This is my Request. Thank you My email is ******************* and the *********** has the address.I tried to upload the tax file from the Harris County Tax Assessor to show proof that its still shows that this account is still in Tax Litigation when it should say there is no longer any tax ligation. You can look the account up for proof that it still shows Tax Ligagtion go to ******* Ramirez Tax Assessor Account ****************
Regards,
****** Cretelia Leshae , TTEEBusiness Response
Date: 02/27/2025
I am responding to the consumer complaint filed with your office by ******** ******. The complaint regards a delinquent tax suit that our law firm filed on behalf of the City of Houston, *********************************** and *****************************************.
We filed the suit on February 16, 2024. At that time ********* owed delinquent taxes to our clients in the amount of $7,450.18.Since the filing of our suit Ms. ****** has qualified for a Disability Homestead exemption. This exemption has lowered her tax liability and she no longer owes any delinquent taxes. We have filed a dismissal (nonsuit) with the court. A copy of this nonsuit is attached as Attachment A.
The other taxing jurisdiction that is a party to this case is *************. This jurisdiction is not represented by Linebarger Goggan Blair & Sampson. They are represented by the Office of the Harris County Attorney. Their office has also recently filed a dismissal (nonsuit) with the court. A copy of their nonsuit is attached as Attachment B.
At this point it is up to the 295th District Court of ************* to dismiss this case.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Initial Complaint
Date:12/26/2024
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a collection notice from them for a toll of $40 plus $75 in fees. I never received a notice that I even owed a toll. The fee's are unexplained and egregious. I have a transponder and it always works on the **************** and the ***************. I believe the I66 readers are causing the problem. I do not think the people using the toll roads should be liable for their inefficiencies. I also think the State's using this firm should investigate the fee's that they are imposing on the toll road users as userious. I hope this error does not show up on my credit report. That would be a huge problem.Business Response
Date: 01/02/2025
I am responding to the consumer complaint filed with your office by ******* *****. Mr. ****** complaint regards an account for tolls and fees paid to our client, the I-66 ************************* (I-66).
On July 17, 2024, I-66 recorded a toll violation by a vehicle with ******** plate *****R, registered to ******* *****. I-66 mailed multiple notices for the violation, resulting in the amount of $115.05,including the amount of the toll incurred, and accumulated fees and penalties.The notices were mailed to the address I-66 received from the Department of Motor Vehicles (DMV): **************************************************************************************
When no response was received to the I-66 notices, the account was referred to the Firm for collection on November 19, 2024. The Firm mailed a notice, in the amount of $115.05, on November 22, 2024. No response was received directly by the Firm. Please note the Firm does not credit report on behalf of its clients.
Upon receipt of this complaint, we reviewed the account with our client. I-66 has confirmed that the amount owed of $115.05 is valid. The license plate, ******, registered to Mr. ***** was not associated with an E-ZPass account at the time of the violation. Mr. ****** ****** account with ******** was opened on July 20, 2024, however the toll violation was incurred on July 17, 2024, three days prior. Further, there was no transponder mounted or seen in the images when the violation occurred. The amount of $115.05 remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
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