Business ProfileforAntlerRings.com

I purchased the Angels Landing Ring from Antler Rings on 12/6/2023 after having purchased rings in the past. I considered Antler Rings as they are advertised to be durable rings that are for the outdoor lifestyle and aren't typical 'board room meeting" rings. The other rings that I have purchased have held up well. The very first ring that I purchased in 2022 has held up really well and it seems that the quality between that ring and the most recent purchase has diminished over time. The Angels Landing ring that I purchased less than 3 months ago is made of poor quality metal that is cheap and doesn't hold up well. The metal looks like it was put in a blender and tossed around a bit. I can assure you that I am not harsh at all on my jewelry as I have been a full time student for the past year so I don't do too many activities that would ruin my ring. I left a review of my dissatisfaction on the Antler Rings website and was contacted by a customer care representative. I find it unfortunate and dishonest that Antler Rings does not advertise the bad reviews along with the good reviews on their website. This, in my opinion, misleads the customer into assuming that Antler Rings sells only high quality, durable products when in fact, they do not. The resolution that was given from the customer service representative, *******, was a let down to be quite honest. I only received instructions on ring cleaning instead of offering any real or reasonable solution to the problem. I know that I will never purchase to this company again nor would I recommend them to anyone either. This company does not conduct business ethically and cheats the customer out of their hard earned money by false advertising and inadequate solutions to customer issues. The products that they sell are not those of a small price tag and items like this are big purchases for someone like myself who lives on a budgeted income. I hope that this company can get it together and conduct business more ethically.