Business ProfileforDréa Peters Interiors

On 6/29/22 (invoice 6/24), we paid Drea Peters Interiors $43,479.27 for materials for a home remodel. Drea Peters Interiors was serving as a designer for the house, but has forced us into a situation where we have to get these materials through her business or we cannot move forward. On 7/7/22, we had further communication about procurement/management charges ongoing through the project. DPI promised 5-8 hours/monthly ongoing (only if needed was stressed). On 9/16/22, we have yet to receive any of these materials at our house and got a surprise bill for around 119 hours of work, totaling over $17k. It was discounted heavily to just under $10k because she knows none of this was authorized. We received no communication after 7/7/22 until the bill arrived that there would be these kinds of charges. We disputed the charges and she has taken away all our access to our design plans (a separate $20k charge and lawfully our property) and is withholding the $43k of materials that we have already paid for. We seek to end this relationship immediately and either receive the materials, a full refund for the materials or reducing this bill down to something reasonable like what was estimated (***** total hours instead of 119). The bill itself is full of charges that are minor details of the design plan that she never finished in the first place. We paid around $20k for a design that was promised to be a complete design. The entire business proposal was a complete design plan BEFORE construction started and she has never delivered that. Instead, she's still designing as she goes and making up details on the fly and charging us for these decisions she was supposed to have completed months ago, before we even started construction, but we never knew she had not done them. She's just making up the entire process as she goes and we're held hostage to it because we're already in for so much money.