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Business Profile

Incorporation

ZenBusiness Inc

Headquarters

Reviews

Customer Review Ratings

3.69/5 stars

Average of 423 Customer Reviews

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Review Details

  • Review fromKonnor R

    Date: 08/01/2025

    5 stars
    **** **** helped a ton getting an extension on a yearly charge! Great C.S.

    ZenBusiness Inc

    Date: 08/04/2025

    Thanks for the kind review. Please let us know how we can continue to be of service.
  • Review fromCarolina N

    Date: 08/01/2025

    5 stars
    Thank you ********* R for your professionalism and all the help

    ZenBusiness Inc

    Date: 08/04/2025

    Thanks for the kind review. We take pride in having the best customer service team in the industry. We love to hear that our customers agree with us.
  • Review fromAshley K

    Date: 08/01/2025

    5 stars
    I had the pleasure of speaking with ******** *. at ZenBusiness, and he was incredibly helpful in resolving my issue. He explained everything thoroughly and made sure I understood what I needed to do on my end. While I was initially frustrated with my experience at ZenBusiness, Santiagos patience and attention to detail turned things around. Thanks to his support, I was able to get everything taken care of quickly.

    ZenBusiness Inc

    Date: 08/04/2025

    Thanks for the kind review. Please do not hesitate to reach out with any further questions or needs.
  • Review fromLay L

    Date: 07/30/2025

    4 stars
    My experience was mediocre and was thinking of canceling until I spoke with an agent ****** who literally gave me a world class experience and turned me back into a hopeful and satisfied customer. Thank you ****** very glad ?? I got you today!

    ZenBusiness Inc

    Date: 07/31/2025

    Thanks for the kind review. Please do not hesitate to reach out with any further questions or needs.
  • Review fromGabriela A

    Date: 07/30/2025

    5 stars
    I got my issue resolved. ******** was very helpful and knowledgeable.

    ZenBusiness Inc

    Date: 07/31/2025

    Thanks for the kind review. Please let us know how we can continue to be of service.
  • Review fromJoseph T

    Date: 07/29/2025

    1 star
    I strongly advise against using this company.Their customer service has been the worst Ive experienced in any professional setting. They consistently fail to meet their stated timelines for delivering important documents, which has caused significant delays in the closing of my business. Despite being told I would receive my documents within a specific timeframe, that deadline has come and gonewith no communication or resolution.I have reached out repeatedly via phone and email during normal business hours, yet Ive received no meaningful response or support. The lack of accountability and responsiveness is completely unacceptable.This experience has cost me valuable time and disrupted critical business operations. I urge others to avoid this company and share this warning with anyone considering their services.
  • Review fromkaysha K

    Date: 07/28/2025

    5 stars
    Thank **** **** for helping me today you have great service

    ZenBusiness Inc

    Date: 07/29/2025

    We appreciate the kind review. Please let us know how we can continue to be of service.
  • Review fromAngela H

    Date: 07/28/2025

    5 stars
    Informative, courteous and friendly. ******** provided options and follow up questions during our call.

    ZenBusiness Inc

    Date: 07/29/2025

    We appreciate the kind review. We take pride in having the best customer service team in the industry. We love to hear that our customers agree with us.
  • Review fromTania G

    Date: 07/28/2025

    5 stars
    ******** C was able to resolve my issue and did it in a kind and friendly manner.

    ZenBusiness Inc

    Date: 07/29/2025

    Thanks for the kind words. Please do not hesitate to reach out with any further questions or needs.
  • Review fromJohn L

    Date: 07/28/2025

    5 stars
    Superb Customer Service. Quick response - well versed about Zen's policies and procedures. Immediate resolution of the problem.
    If this is your first LLC, ZenBusiness is the place to go. Offers one business day processing.
    Marvin G. was my point-of-contact at Zen. Great experience. I hope my business has a Marvin G. in it. This is how a business customer service should be run.

    ZenBusiness Inc

    Date: 08/01/2025

    We appreciate the kind review. We take pride in having the best customer service team in the industry. We love to hear that our customers agree with us.

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