Reviews
Customer Review Ratings
Average of 420 Customer Reviews
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Review fromLay L
Date: 07/30/2025
4 starsMy experience was mediocre and was thinking of canceling until I spoke with an agent ****** who literally gave me a world class experience and turned me back into a hopeful and satisfied customer. Thank you ****** very glad ?? I got you today!
ZenBusiness Inc
Date: 07/31/2025
Thanks for the kind review. Please do not hesitate to reach out with any further questions or needs.Review fromGabriela A
Date: 07/30/2025
5 starsI got my issue resolved. ******** was very helpful and knowledgeable.ZenBusiness Inc
Date: 07/31/2025
Thanks for the kind review. Please let us know how we can continue to be of service.Review fromJoseph T
Date: 07/29/2025
1 starI strongly advise against using this company.Their customer service has been the worst Ive experienced in any professional setting. They consistently fail to meet their stated timelines for delivering important documents, which has caused significant delays in the closing of my business. Despite being told I would receive my documents within a specific timeframe, that deadline has come and gonewith no communication or resolution.I have reached out repeatedly via phone and email during normal business hours, yet Ive received no meaningful response or support. The lack of accountability and responsiveness is completely unacceptable.This experience has cost me valuable time and disrupted critical business operations. I urge others to avoid this company and share this warning with anyone considering their services.Review fromkaysha K
Date: 07/28/2025
5 starsThank **** **** for helping me today you have great serviceZenBusiness Inc
Date: 07/29/2025
We appreciate the kind review. Please let us know how we can continue to be of service.Review fromAngela H
Date: 07/28/2025
5 starsInformative, courteous and friendly. ******** provided options and follow up questions during our call.ZenBusiness Inc
Date: 07/29/2025
We appreciate the kind review. We take pride in having the best customer service team in the industry. We love to hear that our customers agree with us.Review fromTania G
Date: 07/28/2025
5 stars******** C was able to resolve my issue and did it in a kind and friendly manner.ZenBusiness Inc
Date: 07/29/2025
Thanks for the kind words. Please do not hesitate to reach out with any further questions or needs.Review fromJohn L
Date: 07/28/2025
5 starsSuperb Customer Service. Quick response - well versed about Zen's policies and procedures. Immediate resolution of the problem.
If this is your first LLC, ZenBusiness is the place to go. Offers one business day processing.
Marvin G. was my point-of-contact at Zen. Great experience. I hope my business has a Marvin G. in it. This is how a business customer service should be run.Review fromJason K
Date: 07/25/2025
5 starsOnce again, I will like to applaud Zenbusiness for their immediate response to emails and the on time notifications as well. My last communication was ******** in billing.she was awesome. Handled my payment issue right before she was to leave for the weekend. Thank you ******** and to Zenbusiness as well for the great service.ZenBusiness Inc
Date: 07/28/2025
Thanks for the kind review. Please let us know how we can continue to be of service. ******** and the rest of the team will be here ready to help!Review fromCaleb S
Date: 07/24/2025
5 starsFantastic experience and very helpful great experience and willing to work with youZenBusiness Inc
Date: 07/25/2025
Thanks for the kind review. Please let us know how we can continue to be of service.Review fromQiming C
Date: 07/24/2025
5 starsI had a great experience ******** *.. He's patient and professional throughout the process, and helped me resolve my request quickly.ZenBusiness Inc
Date: 07/25/2025
Thanks for the kind review. We know how important time is for a new business owner.
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