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Find a Location

Eastman Meyler, PC has 1 locations, listed below.

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    Business ProfileforEastman Meyler, PC

    Criminal Lawyer

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.
    Pattern of Complaint:

    In March 2023, BBB began a pattern of complaints evaluation for Eastman Meyler PC. BBB has received 40 consumer complaints and 5 customer reviews of a concerning nature in the last 12 months. Most consumers reaching BBB engaged in services with WipeRecord, a division of Eastman Meyler, PC. According to BBB files Eastman Meyler, PC has a pattern of complaints concerning customer service issues and failing to complete service.  

    - Consumers allege that Eastman Meyler, PC accepts payments for legal  services, with some experiencing incomplete. In at least one case, a  consumer alleges the firm missed several scheduled court hearing dates and was unresponsive to requests for updates on their case.  

    - Consumers further allege that after paying for legal services, they experience limited to no communication from their paralegals or attorneys, even after leaving numerous voicemails, texts, and emails requesting updates. Some consumers allege that the firm has been unresponsive to all phone calls, texts, and written communication. Consumers who request a refund allege that their requests go unanswered, or refunds are not received once agreed upon with the firm. 

    - As of April 2023, the company has 4 unanswered consumer complaints and 3 unresolved complaints. 

    Eastman Meyler PC. has been responsive to phone calls from BBB as recently as,  April 18, 2023 and we are awaiting the company’s formal response to the concerns referenced above. BBB will provide more information as it becomes available.  

    Consumers seeking to learn more information about Texas Lawyers and the official grievance process are encouraged to visit this link for more information:

    https://www.texasbar.com/Content/NavigationMenu/ForThePublic/ProblemswithanAttorney/GrievanceEthicsInfo1/File_a_Grievance.htm 

    At-a-glance

    Customer Reviews

    1.54/5stars

    Average of 39 Customer Reviews

    Customer Complaints

    112 complaints closed in last 3 years

    63 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2110 S Lamar Blvd Ste G, Austin, TX 78704-5183
    BBB File Opened:
    10/13/2015
    Business Started:
    12/6/2007
    Business Started Locally:
    12/6/2007
    Business Incorporated:
    6/13/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • WipeRecord, a division of Eastman Meyler, PC
    Additional Contact Information

    Fax Numbers

    • (512) 879-1861
      Primary Fax

    Phone Numbers

    Customer Complaints

    112 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/04/2024

    Complaint Type:
    Product Issues
    Status:
    BBB unable to locate business
    I paid to have my record expunged set up payment plan which money was being taking out my account monthly. I kept getting no response back when tried to make contact. It would be a few days with a text response saying they still working on the case but still have yet to hear back. This has been a hindrance to getting certain jobs.

    Customer Reviews

    39 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kevin R

    1 star

    02/27/2024

    I was FORCED to pick one star, Id rather leave ZERO but it is what it is. Terrible customer service. Ive been a little laxed with following up but this has been a two year + endeavor on my part and paid in FULL to the tune of 700 or more. In the beginning I paid and waited, after no response I called only to find that CEO was no longer with the company. I was pushed off to some paralegal who did nothing for me before disappearing as well. Years later Im out my time and money and have seen zero Results. Now I see they are out of business?

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