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Find a Location

CCG Development, LLC has 1 locations, listed below.

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    Business ProfileforCCG Development, LLC

    Commercial Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3600 N Capital Of Texas Hwy Bldg B Ste 120, Austin, TX 78746-3314
    BBB File Opened:
    12/28/2015
    Years in Business:
    8
    Business Started:
    7/10/2015
    Alternate Business Name
    • CCG Capital, LLC
    Business Management
    • Mr. Robert Buchanan, Managing Member
    Contact Information

    Principal

    • Mr. Robert Buchanan, Managing Member

    Customer Contact

    • Mr. Robert Buchanan, Managing Member

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/18/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    CCG Capital is a real estate investment company here in ******* I have been an investor for over a decade and until recently have had only minor problems. I had requested to terminate my investment in September of 2023 and asked how to proceed with that. After no response, I sent a certified letter asking the same thing ( OCTOBER 3, 2023). Phone calls followed along with visits to the office at **** North Capital of ***** ********************, where I left more copies of my original communication. No response to any of these attempts. To my amazement I receive a email from CCG saying they are responding to communications from investors about information they are wanting. Somehow I have got singled out for a non response ! I Sent a email on December 13th to ***************************** CEO, ******************************* Associate, and *************************** Director of Operations stating the events listed above and requested an answer to my question of 2 and a half months ago. ******************** responded that he will answer me by Friday December 15,2023. No response has been received to date and i'm saddened that such a simple direct question can't or won't be answered in over 2 months and I have to involve others to resolve this simple request.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tushar S

    1 star

    07/05/2022

    I don't know where to start. Our walk-through of the house happened when the house wasn't even cleaned. They promised to clean it the next day, didn't happen! They didn't clean it till the next day after we moved in. Nobody even showed up for the closing of the house.It's been one year and 3 months since closing and we're still missing some important paperwork about the construction of our house. Issues identified during the inspection prior to closing have not been fixed till date. Their communication is non-existent and when they do respond after consistent pestering, they provide ridiculous excuses.All in all, they have been utterly unprofessional and discourteous every step of the way.

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