Business ProfileforCustom Sounds

On 3-22 I took my 2011 ****** in for new tinting. The salesman; manager I believe, approached and showed me the options and I chose the metallic tinting and was on my way to wait for the final job. Upon waiting 2 and a half hours beyond the quoted time, the job was done and I was initially happy with the final product. They informed me the bubbles and ripples will disapate over time so long as I don't use the power windows; instructions which I followed. Eight days later the passenger windows look good, however the rear windshield, aside from remaining bubbles, the defroster grid lines have been damaged and no longer operate. I called the store 3-30 and the manager informed me on the receipt there is a disclaimer in regards to potential defroster damage for removing old tint, which they did, not only that, but there's essentially nothing else they can do about the damaged defroster grid. At no point during the entire transaction was the potential of the grid being damaged mentioned; only on the receipt after the fact. I personally never had tint work done before and never anticipated this to be an issue. "Well we live in ***** so you don't really need the defroster much" is along the lines of what he (manager) told me. If the disclaimer were mentioned before hand, in fact if any of the potential issues were mentioned before hand, I most definitely would have reconsidered my options before moving forward, but like I say before, nothing at all was mentioned till 8 days later when I noticed my defrost doesn't work anymore. Since I signed the receipt upon payment and completion, I apparently can't do anything about this situation and again, NOTHING in regards to the defroster disclaimer was mentioned nor brought to my attention till I called 8 days after.