Business ProfileforWaste Wranglers
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 2025 Hope Rd, Amarillo, TX 79124-2398
- BBB File Opened:
- 11/4/1998
- Years in Business:
- 27
- Business Started:
- 6/1/1996
- Business Started Locally:
- 6/1/1996
- Type of Entity:
- Corporation
- Alternate Business Name
- Waste Connections, Inc.
- Business Management
- Bradley Wainscott, District Manager
- Complaint Handler, Complaint Handler
- Contact Information
Principal
- Bradley Wainscott, District Manager
Customer Contact
- Ginger Benedict, Office Manager
- Bradley Wainscott, District Manager
- Complaint Handler, Complaint Handler
- Additional Contact Information
Fax Numbers
- (806) 354-9611Primary Fax
Phone Numbers
- (916) 608-8200Other Phone
- (806) 354-9611
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Peter M
06/06/2022
Waste Wranglers Response
06/15/2022
I apologize for the long hold times. We have been experiencing much higher call volumes than normal this past month.
As for being hung up on we are on an internet based phone line, so if there is any interruption in the internet the call gets dropped. We are working with IT on getting a backup internet in place to stop this issue.
Lastly, for the email signature process is as follows:
We send a digit version of our service contract with your specified serveries along with our terms and conditions.
Once you scroll to the bottom of the last page it will ask you to type your name in or sign with finger if on an ipad or similar device.
After that is done it sends the contract back to one of our representatives and you also get another email with a copy of the executed agreement.
From there your account is sat up and a work order for container delivery is made.
We have a digit contract in place to assist customer needs at a faster pace than mail. But we will still mail contracts, like Diandra offered mail a contract to any customer that has issues with the digital version.
We again apologize for your experience.
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