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Business Profile

Electric Companies

Xcel Energy
BBB Accredited BusinessA+Rated by BBB
Visit Website(806) 378-2823Write a Review

About

Overview

Xcel Energy

790 S Buchanan St Fl 7

Amarillo, TX 79101-2510

Get DirectionsView Service Area
See Hours
Operating Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours

BBB Accreditation & Rating

Xcel Energy is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

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About This Business

This business is an electric power company.

BBB Accredited Since: 6/1/1991

Years in Business: 84

Products and Services

This business provides electrical services to millions of customers in the USA.

Business Details

Local BBB:
BBB of Amarillo
BBB File Opened:
6/1/1952
Business Started:
6/1/1942
Business Started Locally:
6/1/1942
Business Incorporated:
7/10/1997
Type of Entity:
Corporation
Business Management:
Ronnie Walker, Regional Manager

Additional Contact Information

Principal Contacts
Ronnie Walker, Regional Manager
Customer Contacts
Mr. Wes Reeves, Marketing Director
Ronnie Walker, Regional Manager
Skip Black
Fax numbers
Primary Fax: (806) 378-2995
Additional Phone Numbers
Other Phone: (800) 895-4999
Other Phone: (806) 378-2377
Additional Websites
xcelenergyefficiency.com/
my.xcelenergy.com/s/
Social Media

Additional Information

Business Categories
Electric Companies

Latest Reviews

  • Norah D

    "Xcel Energy failed to transfer services over to me when I moved in to my Apartment this on 6/30/25. I found this out after I received a bill of just over $600 to retroactively charge me for electric usage." ... Read full review

  • Sara F

    "This company fraudulently retained my bank account information after account closure and continue charging me for bills that were not mine. When calling the company to request a refund each representative continuously hung up on me or gave me different answers that were not of the same response previously given." ... Read full review

  • J M

    "Recently, I received a bill from Xcel Energy stating that my household was using the same amount of energy as I had a year ago. At first glance, that might seem normal." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.