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Find a Location

Vision Homes Construction & Design, LLC has 1 locations, listed below.

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    Business ProfileforVision Homes Construction & Design, LLC

    General Contractor

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    Abilene, TX 79602
    BBB File Opened:
    5/8/2020
    Years in Business:
    22
    Business Started:
    1/1/2002
    Business Started Locally:
    8/13/2019
    Number of Employees:
    3
    Business Management
    • Ms. Sarah Boyd, Owner
    Contact Information

    Principal

    • Ms. Sarah Boyd, Owner

    Customer Contact

    • Ms. Sarah Boyd, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/22/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    I hope the attached document helps to explain part of the problem. Workers that tried to complete the installation of the patio doors did not do a good job and it is still incomplete. Other exterior work is incomplete.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kallie S

    1 star

    11/21/2022

    This company uses deceptive business practices. Including continual manipulation of contract wording, requiring us to provide proof of funds before beginning construction while putting 3 day holds on checks without notice, employs people with questionable character, employs people without required skill set (hired a man to complete demo who had never worked in construction prior to), demands prompt payment while simultaneously avoiding phone calls and failing to meet ANY deadlines. The owner and lead on projects makes many promises they cannot nor intend to keep. They over charge for subpar work, parts and products. They do not listen to what you want, they take what you want and hunt to find the knock off, even if it looks nothing like what was requested. The owner claimed we had to use products that were from her suppliers only, or buy our own that was not included in budget. The measurements were never right, either making us pay for excess or frequently not having enough (didn't order enough flooring, ordered knobs that were terrible quality). Installations of parts were thrown in, mostly uneven or were the completely wrong parts. We would go days with no work completed with no warning. We had the master bathroom completely built, that was completed October 27, and now on November 20 have a sewage backup. There are many items and construction that was done poorly that they refuse to accept responsibility for. The brand new shower does not drain correctly with out assistance from my foot guiding it. The grout does not match throughout the bathroom, and isn't even the color that we requested. The office doors are always locked, and even when someone was inside they would pretend to not see us. The owner, in my opinion, is an opportunistic, immoral, unethical business owner who uses manipulation to price gouge for the jobs she agrees to. The employees practice eavesdropping frequently and report what is heard to the owner, who then weaponizes the information.

    Local BBB

    BBB of Abilene

    BBB Reports On

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