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About

About This Business

Ascend Federal Credit Union provides financial services, including savings, checking, certificates, money market accounts, and credit cards. The company assists clients with consumer loans, auto loans, mortgages, home equity lending, and business banking solutions.

BBB Accredited Since: 6/16/1992

Years in Business: 75

Products and Services

According to information supplied by the company, it offers credit union financial services. This company offers financial and mortgage services.

Photos and Videos

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Business Details

BBB File Opened:
1/28/1992
Business Started:
1/1/1951
Business Started Locally:
1/1/1951
Business Management:
Ms. Carla Endsley, Executive Assistant
Mr. Josh Sudbury, Chief Legal Officer
Mr. Matt Jernigan, President/CEO
Ms. Melanie Cook, Communications Manager
Number of Employees:
625

Additional Contact Information

Principal Contacts
Mr. Matt Jernigan, President/CEO
Customer Contacts
Ms. Carla Endsley, Executive Assistant
Ms. Melanie Cook, Communications Manager
Fax numbers
Primary Fax: (931) 454-1111
Additional Phone Numbers
Other Phone: (800) 342-3086
Other Phone: (800) 250-9655
Other Phone: (866) 609-7654

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Latest Reviews

  • Lauren R

    "I came to them with an issue, where one of their employees was telling other people our banking records, social security numbers, and banking numbers. Employee was confirmed telling other people our business with the bank." ... Read full review

  • Kenneth B

    "The staff were very friendly. This doesnt make up for the fact that their website and apps are extremely difficult to use even for someone who is tech savvy, they also have alot of hidden fees like a 5$ external payment fees etc." ... Read full review

  • Laura Leigh C

    "The app isn't working so I called and it was the worst. A REMOVEDanswered the phone, "This is REMOVED"." ... Read full review

View all Reviews

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