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Business Profile

Collection Attorneys

Buffaloe & Associates, PLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collection Attorneys.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/08/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We originally received a letter from ******************************** claiming that an employee worked for **. In the title it says "Eagle Express LLC", which is not us. We are Eagle Transportation, LLC. We called and emailed multiple times telling them that they not only have the wrong company and that this person never worked for us. There is no record of him ever being employed by us. They have the wrong company and no matter how many calls, emails, or faxes we leave they refuse to stop harassing us. We have had the police stop by more than once. The only way to clear this is to have one of our employees go to court in person and explain that this person never worked for us and this is the wrong company. The employee will miss most of the workday because ******************************** refuses to stop sending us letters no matter how many times we tell them we are not the right company.

    Business Response

    Date: 12/10/2023

    First, we are a law firm and not subject to the jurisdiction of the Better Business Bureau.  Second, we are happy to work with Eagle Transportation, however I need the name of the alleged employee to review the matter.

Buffaloe & Associates, PLC is NOT a BBB Accredited Business.

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