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          Find a Location

          Duck River Electric Membership Corporation has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileDuck River Electric Membership Corporation

            Electric Companies
            Multi Location Business

            Contact Information

            1411 Madison St.

            Shelbyville, TN 37160

            Get Directions
            Visit Website
            (931) 684-4621

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 88

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            According to information supplied by the company, it offers the distribution of electricity.

            Business Details

            This is a multi-location business.

            Find a Location

            Duck River Electric Membership Corporation has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              1411 Madison St., Shelbyville, TN 37160
              BBB File Opened:
              11/8/2005
              Years in Business:
              88
              Business Started:
              1/1/1936
              Business Incorporated:
              12/6/1935
              Type of Entity:
              Corporation
              Business Management
              • Mr. Scott Spence, President/CEO
              • Ms. Elisabeth Thompson, Senior Director, Administrative Services
              Contact Information

              Principal

              • Mr. Scott Spence, President/CEO

              Customer Contact

              • Mr. Scott Spence, President/CEO
              • Ms. Elisabeth Thompson, Senior Director, Administrative Services
              Additional Contact Information

              Fax Numbers

              • (931) 680-5898
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/29/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              On the 8th of march 2023 my electric was cut off due to failure to pay. I then paid the full bill of $663.74 and after talking to the representative, had the power turned back on. Then on the 28th my power was cut off again due to failure to pay even though I paid the full amount due on the 8th. I then called and talked to another representative who told me they took some of the money that I paid towards my bill and assessed it to a fee without telling me, therefore leaving me with a balance due, making me go delinquent again, and then charging me yet another fee for being delinquent because they did not disclose that they were going to be using the money I used to pay for the bill to pay for any fees as well leaving me with a overdue bill. Would like a refund for fees, assessed to second shut off
              Read More
              Read 2 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Darla A

              01/28/2023

              Duck River Electric will just do as they please. I was late with my payment yes. I paied the bill plus the 125.00. dollar reconnect fee. Thinking my power would be turned back on. Only to be informed I had to pay another 230.00 dollars, because they said so. How. Is thisble. I didnt have the money they are charging over and above. How is this possible. My electric is still turned off .and will be because I dont have the exstoration or blood money because Im poor..

              Duck River Electric Membership Corporation Response

              02/03/2023

              DREMC spoke to *** ****** on 1/30 and resolved her concerns. We appreciate the opportunity to respond to this feedback.

              Local BBB

              BBB of Middle Tennessee

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