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Find a Location

The Stitch Maker has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Stitch Maker

      112 22nd St Old Hickory, TN 37138-2502

    • The Stitch Maker

      P.O Box 661 Madison, TN 37116

    Business ProfileforThe Stitch Maker

    Upholsterer
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    The Stitch Maker has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Stitch Maker

        112 22nd St Old Hickory, TN 37138-2502

      • The Stitch Maker

        P.O Box 661 Madison, TN 37116

      Location of This Business
      112 22nd St, Old Hickory, TN 37138-2502
      BBB File Opened:
      1/9/2012
      Years in Business:
      16
      Business Started:
      1/1/2008

      Industry Tip

      BBB Tip: How to choose an upholstery company

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Te S.

      1 star

      03/14/2022

      This review is written to let consumers know of my experience with The Stitch Maker in Madison, TN owned by Willie W********. His services were not of a professional standard for a professional upholsterer.

      December 5, 2021 The ******** Family hired you to reupholster two ****** recliners from the ********* Collection. You were provided 20 yards of fabrics, two boxes of **** nail tacks. Instructions were to use the neutral fabric for both recliners with a 5" plum stripe down the front, center of each recliner. The stripes on the chairs waver back and forth from 3" to more than 5".

      January 26, 2022 a member of the ******** family picked up the recliners stating they were not professionally upholstered. You would not release to the chairs unless payment was made; you stated you'd sell them. You failed to disclose you accidentally broke and tried to repair one leg of the chair.

      Mr. W********'s work can be viewed at the URL below, organized in 24 folders according to topic. *********************************

      It would've been appropriate to disclose prior to December 5, 201 your eyesight and hands were compromised due to decades of upholstery work. It's not fair, nor ethical, to the customer. Saying you did the best you could does not equate to professional upholstery.

      $650 labor
      **********************, Woodbury, TN

      $150 tacks
      ************** Decorative, North Carolina

      $156 plum fabric
      ********** luxury fabric, Dallas, TX

      $408 neutral fabric
      **************, Nashville, TN

      $150 broken leg repair,
      you tried to repair what you broke

      $65 gas
      two days gathering items for chairs

      Local BBB

      BBB of Middle Tennessee

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