Business ProfileforThe Stitch Maker
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 112 22nd St, Old Hickory, TN 37138-2502
- BBB File Opened:
- 1/9/2012
- Years in Business:
- 16
- Business Started:
- 1/1/2008
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Te S.
03/14/2022
December 5, 2021 The ******** Family hired you to reupholster two ****** recliners from the ********* Collection. You were provided 20 yards of fabrics, two boxes of **** nail tacks. Instructions were to use the neutral fabric for both recliners with a 5" plum stripe down the front, center of each recliner. The stripes on the chairs waver back and forth from 3" to more than 5".
January 26, 2022 a member of the ******** family picked up the recliners stating they were not professionally upholstered. You would not release to the chairs unless payment was made; you stated you'd sell them. You failed to disclose you accidentally broke and tried to repair one leg of the chair.
Mr. W********'s work can be viewed at the URL below, organized in 24 folders according to topic. *********************************
It would've been appropriate to disclose prior to December 5, 201 your eyesight and hands were compromised due to decades of upholstery work. It's not fair, nor ethical, to the customer. Saying you did the best you could does not equate to professional upholstery.
$650 labor
**********************, Woodbury, TN
$150 tacks
************** Decorative, North Carolina
$156 plum fabric
********** luxury fabric, Dallas, TX
$408 neutral fabric
**************, Nashville, TN
$150 broken leg repair,
you tried to repair what you broke
$65 gas
two days gathering items for chairs
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