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Budget Blinds of North Nashville has 1 locations, listed below.

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    Business ProfileforBudget Blinds of North Nashville

    Window Shades

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    632 Fogg St, Nashville, TN 37203
    BBB File Opened:
    8/9/2023
    Years in Business:
    3
    Business Started:
    5/13/2021
    Business Management
    • Mr. Brandon Cortese
    Contact Information

    Principal

    • Mr. Brandon Cortese

    Customer Contact

    • Mr. Brandon Cortese
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On October 27th I purchased custom blinds for my home and paid via credit card $557 dollars for two sets of blinds. The sales person told me I would have a shipping date provided to me the next week. On 11/7 I reached out to the sales person *******. She said she wouldnt have the information and connected me to someone in their office named ******* who would provide those details. I emailed ******* on the 14th following up he responded and said he would send details. I never received any more info. I followed up again on the 19th. He again responded and said he would get me an update the next day when he was back at his computer. I didnt receive any further info from him. I followed up again on the 20th. I called on the 20th. He apologized and said they were disorganized due to their office manager being on maternity leave. He did have a ship date for the blinds and we scheduled them to be installed 12/4 at 9 am. Yesterday at 9:55 I called bc no one had arrived. ******* answered and said he was trying to figure out out what went wrong and that he would call me right back. I called again at noon and he said he would call me back. He did finally call back and said he would call back again to rescheduled. He never did. I called three more times. He texted me and said he would email options to reschedule. I never received that email either. This is also in line with other reviews on ****** that people purchased blinds and waited extremely long periods of time and ******* specifically is called out in these reviews for lack of communication and follow up.

    Customer Reviews

    0 Customer Reviews

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