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Business Profile

Real Estate

Rebuilt Realty, LLC

This business is NOT BBB Accredited.

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This business has 1 alert

Complaints

This profile includes complaints for Rebuilt Realty, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rebuilt Realty, LLC has 12 locations, listed below.

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    Customer Complaints Summary

    • 29 total complaints in the last 3 years.
    • 15 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/02/2025

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company issued a check to someone I do not know and has never even lived at this address because we bought the property and had our mobile home brought here 25 yrs ago. We have lived here ever since.The check was for the purchase of our property and it was made out to this unknown person for a very large sum of money. I would like my address removed from the companies database.

      Business Response

      Date: 07/14/2025

      I have added the property at **************************************** to our Do Not Contact list per Ms. ********** request.  She should no longer receiving marketing materials from Rebuilt.  

      Customer Answer

      Date: 07/15/2025

      My issue is that there was an actual check issued to someone for the purchase of my home and property. I want to be assured that there will no longer be checks issued for this property to anyone.

      ******** ********


      Business Response

      Date: 07/15/2025

      This is not a real check and states so on the mailer.  There is no risk of the "check" being cashed or the receiver being able to secure funds.

      Business Response

      Date: 07/15/2025

      Property owner information is sourced from public records.  If the owner is incorrect, the county government should be contacted to address the accuracy of the records.  

      Customer Answer

      Date: 07/16/2025

      I called the county commissioners office and the property is listed under my husbands and my name so you wrote a check to this person for the sale of OUR property and he is NOT the property owner.
      Please verify property owners are correct BEFORE mailing out checks.

      Have a Good day
      *** ********

      Business Response

      Date: 07/16/2025

      No further action needed.  Responded to consumer, added to Do Not Contact list, and explained marketing material and source of information.  

      Customer Answer

      Date: 07/16/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ******** ********

    • Initial Complaint

      Date:06/17/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Trying to buy my house for lower then we paid for it. They been asked repeatedly to stop. My brother is not selling the house ever. This is plain harassment I want it stop now.

      Business Response

      Date: 06/30/2025

      I have added Mr. *********** address to our Do Not Contact list.  He should not longer receive marketing material from us regarding it.  

    • Initial Complaint

      Date:06/08/2025

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business is sending unwanted solicitations which include a "fake check" for purchase of a property that is not for sale. These solicitations appear to be deceptive and designed to prey on people.I would like my information removed from this company's database:************************* ***********************************************************************

      Business Response

      Date: 06/09/2025

      I have added this address to our Do Not Contact list.  The submitter should not longer receive mailings from us regarding it.

    • Initial Complaint

      Date:04/23/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company sent an unsolicited offer on my property that is not for sale. Based on the number of complaints I have seen on this company I refuse to contact them directly to tell them to stop trying to contact me since this could be a scam.If at any point I ever decide to sell my property it will not be through this company or its **************** so their unsolicited mailings with fake checks are a waste of their resources and my time. I wanted to go ahead and request that it stop before anymore resources or time is wasted. I appreciate your help with this master.

      Business Response

      Date: 04/23/2025

      Based on Mr. ********** request, I have added his property at ********************************************* to our Do Not Contact list.  He will be removed from any future mailings.

      Customer Answer

      Date: 04/24/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      **** ********

      Customer Answer

      Date: 04/24/2025

      Thank you for your help in resolving my concerns about this business.  I would request that it not be published on the internet.

      I appreciate your help with this.

       

      ******,

       

      **** ********

    • Initial Complaint

      Date:02/20/2025

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company repeatedly sends insulting offers for your home. Matter of fact the offer I received is less than I paid for the home in 2015. They are trying to prey on the ones having a hard time. This is sick. They need to loose my address as quick as possible.

      Business Response

      Date: 02/28/2025

      I would be happy to add Mr. **** to our Do Not Contact list.  He can either supply his property address through this channel, follow the directions on the mailer, or visit ****************************************************** enter the property address.

    • Initial Complaint

      Date:12/12/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Unsolicited postcards of photos of my home asking me to sell my home to this company. Fake checks being sent to me from this company.

      Business Response

      Date: 12/24/2024

      I would be happy to place the customer on our Do Not Contact list, but need the property address referenced in the mailer to do so.  The customer can also do this herself by following the directions included on the mailing. 

    • Initial Complaint

      Date:12/10/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They send something to my address at least once a week regarding my property but has my mother's name (******* *********) on the letters. My mother has been gone almost 4 years. The property is in my name and has been for 3 years. On the letter they have an opt out website but nothing happens when you go to website. My mother has never lived at the address they send the letters or the address of property they say they want to buy. My property is not for sale.

      Business Response

      Date: 12/11/2024

      I have add Ms. ********** property at ************************************************************************** to our Do Not Contact list.  I have also alerted our IT team of the potential issues with the opt out process on our website.  We want to make it easy for property owners to tell us they are not interested in selling so we don't seed any more solicitations to them.  Ms. ******** should not longer receive any more mailings, but may get one more based on the timing of updates and mail cycles.  

    • Initial Complaint

      Date:12/10/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My full name is ****** Nannette *******. I most commonly go by ******** *******. I have repeatedly receive unsolicited offers from Rebuilt and/or it's subsidiaries to buy my home. I have received phones calls, text messages, emails, snail mail and post cards. Most recently I was sent a check offer. I have attempted to opt out each and every time. At this point the offers are starting to feel predatory. I am a senior citizen who had no intention of selling or moving. I would greatly appreciate if Rebuilt would cease any and all attempts to contact me and/or purchase my home. Even better remove my name and address from their database entirely.

      Business Response

      Date: 12/11/2024

      I have added Ms. ******* and her property at ************************************************************* to our Do Not Contact list.  She should no longer receive mailings or phone calls from Rebuilt.  Due to timing of updates and mail cycles, she may receive one more mailing.  

      Customer Answer

      Date: 12/12/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ******** *******

    • Initial Complaint

      Date:11/16/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Reference previous complaint about this business. Complaint number ********. I reported the business regarding unsolicited offers to purchase my property at **************************. Yesterday my neighbor at ************************** provided me with correspondence he received from this same company offering to purchase his property at **************************. The correspondence he provided me had a picture of my property on it. He stated to me that he had never solicited anything from this company, and as I have absolutely no desire to sell his property. I have previously received cards at my address from this company depicting another property on *************************************, ** offering me a cash offer for that property. I consider this harassment. Apparently, my neighbor is receiving the same correspondence, and the company has sent me erroneous offers to buy property that I do not even own. One wonders how many other people are receiving the same unsolicited cards in the mail.

      Business Response

      Date: 11/18/2024

      Per his previous request, I have already added Mr. ******** to our Do Not Contact list for ***************************  Since he is not the owner for the other property listed, I cannot add that to the *** list without the owner's direction or consent.  They can can contact us at the number on the post card to be removed from future mailings. 

    • Initial Complaint

      Date:10/30/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Harassment. I receive a barrage of postcards which show a picture of my residence and an offer to buy it for cash. My residence is not and has never been up for sale. I did not solicit these mailings and desire that they immediately discontinue mailing them. Thank You

      Business Response

      Date: 10/31/2024

      I have added Mr. ********* property at ******************************************************************************* to our Do Not Contact list so he will not receive any future mailings regarding it.  

    Rebuilt Realty, LLC is NOT a BBB Accredited Business.

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