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          HomeShield Pest Control, Inc. has 1 locations, listed below.

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            Business ProfileforHomeShield Pest Control, Inc.

            Pest Control

            Additional business information

            Believed to be out of business:
            According to information in BBB files, it appears that this business is no longer in business.
            Additional Info:
            In order to better assist their customers, HomeShield Pest Control, Inc. has provided BBB with the name of their Vice President, Matt Summers, for consumers to reach for complaint assistance prior to filing a dispute with BBB. He can be reach directly at 615-255-8808. It is not a requirement to contact a business prior to filing a complaint with BBB.
            See all additional business information

            At-a-glance

            Customer Reviews

            4.85/5stars

            Average of 13 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers pest control and termite protection services.

            Products & Services

            This company offers pest control and termite protection services.

            Business Details

            BBB File Opened:
            3/26/2007
            Business Started:
            3/4/2007
            Business Incorporated:
            2/6/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Business Management
            • Mr. Chris Eby, President
            Contact Information

            Principal

            • Mr. Chris Eby, President

            Customer Contact

            • Mr. Chris Eby, President

            Industry Tip

            BBB Tip: Pest control

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/20/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I am not happy with the services that were provided. When being quoted for the termite treatment I was told it would be a lot of work because they had to move gravel from the house to get the treatment in the ground, which was not done and that it would take at least 2 guys with a half day of work. When one guy showed up to do the treatment he did not move the gravel. I was told from the employee that the termites weren't even that bad and that me feel extremely taken advantage of from the initial quote from the other employee. This doesn't seem like the highest level of service being offered for the money paid. Along with over quoting jobs, I really hope this isn't the way the company normally conducts business. I chose this company solely based on reviews and I am very disappointed and frustrated.
            Read More

            Customer Reviews

            13 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mike C

            10/12/2021

            We have been a customer with Home Shield for many years! They are always on time, and do a great job of pest control. Andrew was our rep. Very Knowledgeable! We highly recommend them!! Very Professional!!

            ***************

            Local BBB

            BBB of Middle Tennessee

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