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          The Tennessean has 1 locations, listed below.

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            Business ProfileThe Tennessean

            Newspaper
            BBB accredited business

            Contact Information

            1801 West End Ave Fl 17

            Nashville, TN 37203-2526

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            Visit Website
            Email this Business
            (615) 259-8000

            Customer Reviews

            1/5

            Average of 19 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            39 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/1/1961

            Years in Business: 212

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers publication of a daily newspaper.

            Business Details

            Location of This Business
            1801 West End Ave Fl 17, Nashville, TN 37203-2526
            Email this Business
            BBB File Opened:
            1/1/1961
            Years in Business:
            212
            Business Started:
            1/1/1812
            Business Started Locally:
            1/1/1812
            Accredited Since:
            10/1/1961
            Alternate Business Name
            • Tennessean Commercial Printing
            • Gannett Tennessee
            Business Management
            • Mr. Michael Anastasi, Vice President
            Contact Information

            Principal

            • Mr. Michael Anastasi, Vice President

            Customer Contact

            • Mr. Michael Anastasi, Vice President
            • Mr. Blair Yoke
            Additional Contact Information

            Fax Numbers

            • (615) 726-5921
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            39 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/18/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I expected my "Tennessean" subscription renewal on 12/26/23 to be the usual $69. Instead, they charged $99 with no prior notification of a rate increase. I called **************** on the same day to complain and cancel my subscription. The representative at first said they don't give refunds for cancellations. However, their web site includes a clause saying, "We reserve the right, however, to issue refunds or credits at our sole discretion.". After a 28 minute call, she finally admitted she could cancel my subscription and issue a full refund. She said the refund would be issued and credited to my credit card "within ***** business days". I received email confirmation that my subscription had been cancelled, but I have still not received my refund.
            Read More
            Read 38 More Complaints

            Customer Reviews

            19 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Dianne D

            07/21/2023

            I have been a daily Tennessean customer for about 60 years, however, lately I am not a "happy customer". I have not received a paper for the last three days in a row, and my last monthly account check was written for $75.01!!! I pay regularly and have had delivery problems in the past, but not like this! I am NOT pleased, yet I don't know what to do! I have reported my paper not being delivered for the last two days - I let the first day go, as I chalked it up to the rain...then when the issue continued, I started reporting it. I have to dial the phone number, as my phone number is not recognized as having an account connected to it, and I have spoken to someone with an Asian accent each time. My account is then found by my delivery address and I am told the paper will be delivered...but that never happens! I used to be able to report the non-delivery issue via email, but those days seem to be over. Each person I talk to is very polite and assures me the problem will be resolved, but nothing happens and I don't get a paper. Today I was told there was an issue with the paper itself, but that I would receive one by 1:30...it is now almost 2:30 and no paper has arrived!!! I am very upset and confused about this whole problem! I don't know what to do and it seems to be an ongoing situation. HELP!!! Thank you, ****** *******
            Read 18 More Customer Reviews

            Local BBB

            BBB of Middle Tennessee

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